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Reviews
4.1
(24)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Rosalie on Feb 16, 2026
5 out of 5 starsHigh quality jacket, very warm & arrived on time with a tight deadline. My team loved it and I am currently in process of placing additional orders. A mock up was sent prior to shipment which was greatly appreciated.
Matt responded on Feb 18, 2026
Thanks you So much For your Review 😊
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Etsy buyer on Jan 12, 2026
5 out of 5 starsNo issues, customized fee as agreed
Matt responded on Feb 26, 2026
I knew your jacket was made awesome Glad to know you liked it
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Etsy buyer on Jan 12, 2026
5 out of 5 starsItem as expected and customized.
Matt responded on Feb 26, 2026
Thank you for your feedback.😉
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Ana on Jan 11, 2026
5 out of 5 starsMatt did a great job! The jacket was just exactly as I expected and asked for it to be. The quality of the material is just on point. It was an amazing gift for my husband, he loved it. I can’t wait to work with Matt again, pretty soon on a different project/jacket for my husband. Once again, thank you so much Matt!
Matt responded on Feb 26, 2026
Thank you so much for your kind words! It truly means a lot to hear that you and your husband loved the jacket. I’m really glad I could bring your vision to life and create something special for him. It was an absolute pleasure working with you, and I sincerely appreciate your trust in me. I’m looking forward to working with you again soon on the next project. Thanks again for your support!
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Etsy buyer on Jan 1, 2026
5 out of 5 starsJacket was high quality and arrived in perfect condition. Would recommend this company to anyone looking for a perfect customized gift!
Matt responded on Feb 26, 2026
Thank you so much for your wonderful feedback! I’m delighted to hear that you were happy with the quality and that your jacket arrived in perfect condition. It truly means a lot that you would recommend us for customized gifts. It was a pleasure creating this piece for you, and I hope to work with you again in the future!
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Giorgia on Dec 18, 2025
4 out of 5 starsBeautiful jacket, the only thing I would change is the quality of the material used. I thought it would have been warmer for wintertime. Apart from that, great!
Matt responded on Feb 26, 2026
Thank you so much for your kind words and honest feedback! I’m really glad to hear that you love the jacket overall. I also truly appreciate your comment about the warmth of the material—it’s very helpful and I’ll definitely keep it in mind as I continue to improve and offer more options suitable for colder weather. It was a pleasure making this jacket for you, and I hope to work with you again in the future!
About Jacketron
Sales
72
On Etsy since 2025
Shop members
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Matt
Owner, Owner
Production partners
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JACKET HUB
Pakistan
Expertly crafted by our manufacturing partner, Jacket Hub, Pakistan.
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Toni Apparel
Union City, CA
USA-based manufacturer.
Shop policies
Last updated on
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Custom and personalized orders
Absolutely! You can add custom letters, numbers, names, patches, or logos. Just send us your design details, and we’ll make it unique to you.
Sizing details
Please refer to our detailed size chart in the listing photos. If you’re between sizes, we recommend sizing up or contacting us with your exact measurements.
Care instructions
We recommend dry cleaning for best results. Spot cleaning with a damp cloth also works for small stains. Avoid machine washing or tumble drying.
Wholesale availability
Yes! We offer wholesale and team discounts for bulk orders. Send us a message with your requirements, and we’ll provide a custom quote.
Do you ship internationally?
Yes, we ship worldwide 🌍. Delivery times depend on your country’s postal service and customs process.
What materials do you use?
Our jackets are made with premium quality wool, genuine/synthetic leather sleeves, and durable lining for long-lasting comfort and style.
What is your return/exchange policy?
Since these jackets are made to order, we usually do not accept returns on customized items. However, if there is a defect or error on our part, we’ll gladly make it right. For non-custom jackets, returns are accepted within 14 days of delivery.