Announcement
⁂ Welcome ! ⁂
PRODUCTION & SHIPPING TIMES : please refer to the "SHIPPING" paragraph below.
See this link for our full Sales Terms, and Refund/Exchange terms :
https://www.etsy.com/shop/Kurafuchi/policy
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ABOUT KURAFUCHI
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Kurafuchi is a line of unique, minimalist jewelry with a boho touch.
All the metals and chains we use are nickel-free, lead-free and cadmium-free.
Every item is cruelty-free and does not contain any pearl, shell, leather, suede, silk, feather, horn, tooth, bone, ivory or fur.
Please read the shop's policies & shipping info before placing an order :)
⇸ ⇸ https://www.etsy.com/shop/Kurafuchi/policy
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ABOUT SHIPPING
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Your order will ship from France within 2 business days.
The timeframes for delivery are :
- France : 1 to 4 days
- Europe : 3 to 15 days (maximum 20 days)
- United States & Canada : 6 to 21 days (maximum 30 days)
- All other destinations : 15 to 40 days (maximum 90 days)
IMPORTANT : if you need your order by a specific date, please take into account the processing time + the maximum shipping timeframe when placing the order ! Please note that we do not offer express shipping.
/!\ Before clicking "Buy", make sure your address on file is accurate. You can register multiple addresses on Etsy, so if your order is a gift for someone else, simply select "Ship to a New Adress".
/ TRACKING / All packages have a tracking number. You can check the tracking of your order anytime by clicking the "Track Package" button on your Etsy Purchase page.
Please note that tracking does not update at every single step, it may only update at the time of entrance in the country and final delivery. Lack of tracking does not indicate lack of movement, unless the maximum delivery timeframe (as specified above) has passed.
Wrong addresses : We cannot be held responsible for delays and issues resulting from an incomplete or incorrect address provided by the customer, and we cannot make any changes to a shipped package.
The goods can only be re-shipped once they have been returned to us, and re-shipping costs will incur. Please note that international "Returns to sender" can be extremely slow (up to 3 months) so it is highly preferable to avoid them.
/ GIFT ORDERS / All our jewels will come packaged and ready-to-gift.
To keep shipping rates affordable & avoid unnecessary waste, we will combine packaging whenever possible, so if you need separate boxes, make sure to notify us. If you need to differentiate multiple gifts, please leave us a note so we can add labels on each package, as the packages arrive sealed.
/ RETURNS & EXCHANGES /
All exchanges are processed as returns. Customers can return unworn items within 14 days from delivery date, with the exception of earrings which cannot be returned for hygiene reasons (this does not apply to ear cuffs as they are not piercings).
The return must be in brand new, unworn condition, with its original packaging for protection. If the item is returned without its original packaging, a repackaging fee of 2 Euros will be deducted from the refund.
We reserve the right to refuse a return if the item shows signs of wear or is damaged during its return due to lack of proper packaging.
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JEWELRY CARE INSTRUCTIONS
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Our designs are plated with a thick layer of 18k or 24k gold over brass and guaranteed nickel-free & lead-free.
To preserve the longevity of your Kurafuchi jewels, follow these simple tips :
- Always take your jewels off before shower, sleep & exercise.
- Keep the jewelry away from water & humidity in general. Store them in a dry place such as a box or zip-lock bag.
- Avoid spraying perfumes or applying cosmetics on the skin in contact with the jewels.
WARNING : Due to the use of tiny elements & the delicacy of our designs, our jewelry is not suitable for children under the age of 14.
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HOW TO CONTACT US
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Please ONLY use the Etsy messaging system to reach out about an Etsy purchase, as Etsy does not allow sellers to communicate with their members outside of the platform.
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Keep in touch with Kurafuchi on social media & be the first to hear about our Special offers, New collections & Events !!
Website : http://www.kurafuchi.com
Facebook : http://www.facebook.com/kurafuchi
Instagram : @kurafuchijewelry
Featured items
Items
All Items
Reviews
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khwucees on May 4, 2024
5 out of 5 starsBeautiful, very elegant rings. Very nice wrapping and fast delivery.
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Annika on Apr 30, 2024
5 out of 5 starsA beautiful, simple necklace that I have been wearing non-stop since it arrived! My hair doesn't get tangled. The color has a stronger rose tint than can be seen in the photos.
Sarah responded on Apr 30, 2024
Thank you Annika, I’m glad you are enjoying it to the fullest ☺️♥️
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sylviwilliams on Apr 22, 2024
5 out of 5 starsVery, very pretty, delicate chains. The color and pattern match the pictures. I am very happy with the chains.
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Lindsay on May 9, 2024
5 out of 5 starsBeautiful!! Ordered this as a replacement since one of my last ones had the jewel pop out.
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Karly on May 9, 2024
5 out of 5 starsSo cute & dainty, I have bought so many pairs of earrings from this shop & am never disappointed!
About Kurafuchi
Boho & Minimalist Jewelry
Shop members
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Sarah
Owner, Designer, Customer Service
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Flo
Maker, Shipper, Logistics
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Yoshi
Happiness Manager
Production partners
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Soldering, Finishing & Plating
Paris, Île-de-France
The design gets soldered & polished, and then the item is sent to plating. All metals used are nickel-free and lead-free as per the local regulations.
Shop policies
Kurafuchi is a line of unique, minimalist jewelry with a boho touch.
Our handmade collection is designed and handcrafted in Paris.
Every item is cruelty-free and does not contain any leather, suede, silk, feather, horn, tooth, bone, ivory or fur.
We only use nickel-free and lead-free materials.
<<< PLEASE READ THE POLICIES BEFORE PURCHASING ! >>>
By ordering from us, you consent to all terms specified in these policies.
To Contact us, please only use the Etsy messaging system ! <3
Accepted payment methods
Returns & exchanges
Cancellations
Payment
The shop is priced in Euro, the prices will be automatically converted to your own currency when you visit the page, according the the current exchange rate. This explains why you may notice some price variations from one week to another, as the rates are evolving at a fast pace.
Shipping
Your order will ship from France within a production time of 1 to 5 days.
The average delivery timeframe is :
- France : 1 to 4 days
- Europe : 3 to 12 days (maximum 15 days)
- United States & Canada : 6 to 21 days (maximum 30 days)
- Australia & Japan : 12 to 30 days (maximum 40 days)
/!\ IMPORTANT : if you need your order by a specific date, please take into account the processing time + the maximum shipping timeframe when placing the order ! That means allowing for a maximum delivery time of :
- 20 days for Europe
- 35 days for US & Canada
- 45 days for Australia & Japan
Express delivery : we are sorry but there is currently no faster shipping option at an affordable rate. We have been trying to make it available but the rates are just not cost-effective in regards to our pricing range and weight (would cost 2x to 4x the value of our jewels).
GIFT ORDERS : All our jewels will come individually packaged and ready-to-gift. If you need to differentiate multiple gifts please leave us a note so we can add labels on each package, as the packages are sealed.
/!\ Please keep in mind the maximum delivery timeframe + the processing time when placing an order for a special event !
TRACKING : All packages have a tracking number. You can check the tracking of your order anytime by clicking the "Track Package" button on your Etsy Purchase page.
IMPORTANT : Please always double-check and make sure your address on file is accurate when placing an order. You can register multiple addresses on Etsy, so if your order is a gift for someone else, simply select "Ship to a New Adress".
FAILED DELIVERIES : If you provided an incomplete or incorrect address, please understand that we cannot be held responsible for delays or losses resulting from it., and we cannot make any corrections once the package has shipped.
The goods can only be re-shipped once they have been safely returned to us, and re-shipping costs will incur. Please note that international "Returns to sender" can be excessively slow (up to 3 months) so it is highly preferable to avoid them.
ABOUT DELIVERY ISSUES :
Our packages are no-sign-required deliveries (except with orders over 150$). The package will be delivered in your mailbox, or in person, or at your reception desk/building manager.
What to do in case of a non-delivery and lack of tracking info :
- Check if the maximum delivery timeframe for your country has passed (timeframes are stated above).
- If the latest tracking update places the package in your area, please visit or call your post office and make necessary inquiries prior to contacting us, as we cannot contact your local Post from here.
- In the case of a package undelivered after the maximum delivery timeframe for your country has passed, please contact us so we can investigate and provide information.
- After 45 days, if the package still hasn't resurfaced, you will be offered a refund or a replacement.
Thefts and losses actually happen rarely with tracked packages. Before jumping to any conclusion, let's make sure that all steps above have been taken :)
PLEASE NOTE : in the case of tracking showing package as "Delivered", we cannot cover refund or replacement, as tracking serves as proof of delivery and we cannot investigate or be held responsible for after-delivery theft. If you have experienced delivery issues in the past, we recommend requesting shipping insurance when ordering online, and filing a mail theft report to your local postal inspector (information can be found online).
Additional policies and FAQs
Visit our website at www.kurafuchi.com <3
Privacy
To fulfill customer’s orders, we collect information which you have given Etsy, such as your name, address, email address, and the details of your ordered items. In some cases we may also ask for your phone number for mail delivery purposes only.
// Why we need this information & how we use it //
We collect and use your information for the following tasks :
- to fulfill orders, file postal claims, provide customer support
- to contact you about your order
- for accounting & tax purposes, as required by law
// Third parties with whom we share information //
The only cases in which we will share customer’s information are :
- with Etsy, as part of being a seller on their website
- with the postal carrier, to deliver your order as well as inform you about delivery updates
- with my accountant
// Length of time we keep your information //
We retain customers’ information as long as is required by law, generally 5 years.
// Your rights regarding the use of your information //
You have the right to access, change, restrict or delete the personal information we collect from you. To do so, you may contact us at contact [!at] kurafuchi.com.
More information
Frequently asked questions
Jewelry Care Instructions
Our gold designs are plated with a 18k or 24k layer of gold over brass. The longevity of the plating depends on many factors, such as frequency of wear, humidity of the air, acidity levels of your skin, and how well you care for the jewelry (avoid water, humidity, perfume or lotions, and store in a box or poly-bag). For optimal longevity, it’s recommended to always remove the jewelry before shower, sleep & exercise.
Important : Our jewelry is NOT suitable for children under the age of 14.
How to know your size / length :
For bracelets : measure your wrist circumference and add 1,5 cm (half an inch) for comfort.
For necklaces : measure your favorite necklace or use a piece of thread layered around your neck and measure it on a ruler.
To layer necklaces : choose a 3 or 4 cm (1.5") length difference between each necklace.
This is a gift. Can you include a gift note for the recipient?
Absolutely, please leave us your message in the "Notes to seller" textbox at checkout, and we will take care of it :)
Can I request a different length or size ?
To accomodate with your wishes, we offer various length options with most of our pieces. If a size option is not available, please contact us with your desired length/size. Depending on the item, fees may apply.
If the needed extra length is less than 2 inches, we recommend purchasing the extender clasp available in our shop.
How long does shipping take?
Your order ships from France. Orders are processed and shipped within 2 business days. The average delivery timeframe is :
- France : 1 to 4 days
- Europe : 3 to 15 days (maximum 20 days)
- United States & Canada : 6 to 21 days (maximum 30 days)
- All other destinations : 15 to 40 days (maximum 90 days)
Please keep in mind the maximum delivery timeframe + processing time when placing an order for a special event!
Is there a risk of allergy?
All of our pieces are free of nickel, which is the most common cause for allergies. There isn’t any lead or cadmium either in our metals or plating. Please note however : although it is rare, certain people are allergic to any metal that isn’t pure gold, in which case they cannot wear non-precious metals. Unfortunately we cannot accomodate this type of extreme skin sensitivity as our base metal is always brass, on which we apply a gold coating.
Seller details
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