Featured items
Items
All Items
Reviews
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gretaanderson99 on May 2, 2024
5 out of 5 starsExcellent delivery time, exactly as pictured! Just beautiful!
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Alexandra on Apr 26, 2024
5 out of 5 starslooks very nice. exactly as described. Very fast delivery
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valerie on Apr 24, 2024
5 out of 5 starsSeveral products ordered everything is perfect I am very satisfied
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Bernadine on Apr 6, 2024
5 out of 5 starsLove it but smaller than I wanted, so I’ll give the cross and chain to my granddaughter.
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Susan on Mar 26, 2024
5 out of 5 starsThis piece is absolutely exquisite. My favourite piece I think! Haven’t taken it off it’s just so precious. Small size but massive in meaning.
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Rochelle on Mar 8, 2024
5 out of 5 starsIt’s exactly as described and very small, dainty which I love as a charm next to something else.
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Anneke on Mar 8, 2024
5 out of 5 starsReceived very quickly and item is exactly how I expected it to be. Absolutely love it! And wear it everyday 😊
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Christos on May 10, 2024
5 out of 5 starsArrived well and truly on time, Packaged with great detail and protection Seller was Professional and very Helpful Excellent Customer Service
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Alexandra on May 10, 2024
5 out of 5 starsI love his products! I always buy from him. These are great gifts for family and friends and yourself. Quality is beautiful.
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About LidonJewellery
Love for jewellery
Shop members
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Lidonas
Owner, Customer Service, Photographer
Shop policies
Around the Web
Instagram : @lidonjewellery
Pinterest : www.pinterest.com/LidonJewellery
Facebook : Lidonjewellery.com
Etsy : www.etsy.com/shop/LidonJewellery
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Payments, Custom Fees and Taxes :
Payments are accepted via PayPal or Direct Checkout (Credit card, Debit card and Etsy Gift Card). Your order goes through the processing time only after it is fully paid. Please note that buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.
Cancellations :
You can request the cancellation of your order via message within 2 hours after you placed it. In case this deadline has ended you can still request the cancellation but if your order has been processed to a customisation or has been shipped unfortunately this specific order can not be canceled.
Shipping
⚠️ IMPORTANT INFORMATION - COVID-19
THE DELIVERY TIMES TAKING MORE THAN USUAL IN MOST DESTINATIONS WITH THE STANDARD SHIPPING. PLEASE NOTE THAT THE ESTIMATED DELIVERY TIMES BELOW ARE NOT ACCURATE AT THIS PERIOD OF THE PANDEMIC. THANK YOU FOR YOUR PATIENCE AND YOUR UNDERSTANDING.
Many countries have taken steps in response to the coronavirus (COVID-19) pandemic that impact their postal operations and customer service. Delays in mail and package deliveries are common because of flight cancellations, staff reductions, government measures and other disruptions in workplaces and daily lives.
At this point no restrictions apply to trade and cargo routes so for your sooner service we would strongly recommend, if you wish, to choose the express shipping option as your order will be delivered faster and with better tracking.
Processing time
For non-customised orders, once purchased and fully paid it takes 1 to 3 business days for your order to be shipped. For customised / personalised orders please contact me regarding the processing times.
Shipping providers and Tracking
Standard free shipping :
The majority of the jewellery in Lidon Jewellery Etsy shop are dispatched with the standard shipping which is free. The orders shipped using the Hellenic Post (ELTA) registered postal service until the parcel arrives at the destination country, then the delivery of the parcel is handled by the country’s main postal company (list of examples below). Please note that the registered service above requires signature at delivery for security and tracking purposes.
Express shipping :
The express shipping is optional in Lidon Jewellery Etsy shop with extra charge. It usually delivers in 3 to 4 business days in most destinations with some exceptions like in remote areas. The orders shipped using the ELTA Courier postal service which cooperates with DHL. For the secure delivery of the parcel DHL requires a contact phone number in case they need to contact the receiver regarding their delivery. Please note that the express shipping service requires signature at delivery for security and tracking purposes.
Tracking :
A tracking number is provided in both services above. At the moment your order is shipped a dispatch notification will be sent to your email connected to your Etsy member account or guest account providing you the tracking number. You can track the delivery status via Etsy in your order’s details. Please note the tracking number of the express shipping requires update after the parcel arrives at the destination country and after your individual request via message in Etsy.
Main postal companies examples in the destination countries
United States of America : USPS (www.usps.com)
United Kingdom : Royal Mail (www.royalmail.com)
Germany : Deutsche Post (www.deutschepost.de)
France : La Poste (www.laposte.fr)
Italy : Poste Italiane (www.posteitaliane.it)
Spain : Correos (www.correos.es)
The Netherlands : PostNL (www.postnl.nl)
Estimated delivery times
Standard free shipping
Greece : 1 - 3 business days
USA : 15 -20 business days
Europe non-EU : 10 - 15 business days
European Union : 8 -12 business days
Australia : 20 - 25 business days
Canada : 20 - 25 business days
United Kingdom : 7 - 10 business days
France : 7 - 10 business days
Germany : 7 - 10 business days
Hong Kong : 20 - 25 business days
Ireland : 10 - 15 business days
Italy : 7 - 10 business days
Portugal : 8 - 12 business days
Spain : 8 - 12 business days
The Netherlands : 7 - 10 business days
Russia : 12 - 20 business days
Japan : 20 - 25 business days
New Zealand : 20 - 25 business days
Everywhere Else : 20 - 25 business days
Express
International : 3 - 4 business days
Domestic : 1 - 2 business days
More information
Frequently asked questions
Gift wrapping and packaging
Gift wrapping : All the jewellery are gift wrapped in a synthetic white leather
Envelope with satin black ribbon in a bow shape.
Transit packaging : Your order will be delivered in a high slip bubble lined mailer envelope in three different sizes ( approx 110 x 165mm, 120 x 215mm, 150 x 215mm ) depending on the order.
Gold warranty
For a gold warranty please contact me via message. If you wish I can provide you one.
Jewellery Hallmark
All jewellery are stamped depending on the precious metal they are made as described on their listings.
Accordingly
9 karats gold : 375 stamp
14 karats gold : 585 stamp
18 karats gold : 750 stamp
925 sterling silver : 925 stamp
What if my jewellery is delivered damaged?
Unfortunately sometimes damages may happen usually during the transit of the parcel, though the packaging of the jewellery is as secure as possible to prevent them. In case your jewellery is damaged please contact me immediately or within 14 days of delivery via message. A photo of the jewellery will be also requested in this case.