MaPtiteCreation is taking a short break
More than a desire, a passion!
Shop members
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Alexis
Créateur, Propriétaire, Designer
Here you will find a personalization of product possible thanks to the engraving on wood, acrylic, mirror, etc. I wish to share this passion and I hope to be able to count on your trust and bring you a smile!
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ITS
Owner
Shop policies
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Customs and import taxes
Digital downloads
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More information
Frequently asked questions
Can we ask you for a customization other than the one you offer on the shop?
Yes, you just have to send me a message by private and I will answer you within 24 hours.
I would like to place an order for several of your items in several copies. Can you make a price for bulk orders?
Yes I make prices when ordering for a certain quantity, which arrives at weddings or any event.
How long do you take to make the creations before sending it?
The completion time varies between 2-3 working days.
By which carrier do you send your packages? Are they tracked?
Packages are sent by post with a tracking number for orders over 10€.
Do you offer express shipping or in-person delivery options for rush orders?
Yes, we offer express shipping options for urgent laser engraving or cutting orders. Please contact us before placing your order so that we can determine if express shipping is available for your destination and to obtain an accurate quote for expedited shipping charges. For local customers, we also offer an in-person delivery option for rush orders, depending on our availability and your location. Please contact us to discuss delivery options in person.
Bespoke and personalized orders
The ordering process for custom laser engraving or cutting projects begins with a discussion with the customer to understand their specific needs. We exchange information about the material, size, shape and desired design for the project. Then we provide a custom quote for the project and request an order confirmation from the customer before starting production. We then create a mock-up or prototype for customer validation before finalizing the production of the order. We maintain regular communication with the client throughout the process to ensure that the project meets their expectations and to guarantee their satisfaction.
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