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Shanna on Mar 13, 2026
1 out of 5 starsNever responded to shipping info, never responded to refund request. Still waiting for this to be resolved.
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Lorraine on Sep 13, 2025
1 out of 5 starsItem says handmade, yet is shipping from China. Never received. Seller says refund can only be Etsy credit. (Not true)
April responded on Sep 15, 2025
I’d like to confirm that your order has already been refunded back to your original payment method. Depending on your bank or payment provider, it may take a few business days to appear. We always do our best to resolve any issues quickly and directly. If something like this happens again, please feel free to message us privately so we can assist right away—there’s no need to leave a negative review when we’re here to help.
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Etsy buyer on Sep 3, 2025
5 out of 5 starsThe case is beautiful; people loved it so you may get more orders!
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Ashley on Aug 19, 2025
1 out of 5 starsI paid for the case and never received it. I also have not been able to get my money back
April responded on Aug 24, 2025
Hi Ashley, We’re very sorry that your order did not reach you. We completely understand how frustrating this experience must have been. Please note that we have already processed a full refund back to your original payment method, which should reflect shortly depending on your bank or payment provider. Again, we sincerely apologize for the inconvenience and appreciate your patience and understanding.
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