TeamFearlessDesign

Due to the custom nature of our items we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Due to the high volume of orders that we create and ship every day we are unable to send photos or create mock-ups before production and shipment. However, we do sometimes share sneak peeks of customer items on our Instagram @TeamFearlessDesign

All orders will be processed in our standard 3-10 business days. At this time, we do not have the ability to rush production.

Fearless Design is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

If an item is damaged in shipment we have insured its value (up to $100) and you can submit the claim to USPS online to have the insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim
**You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal.
**Note that any damage must be reported to our shop within 48 hours of the package arriving.
There are no refunds since every item is custom.

The price paid is the price of the item at the time of your order. For example, if the item is in a
10% off sale a week after you order we do not go back and refund all previous customers that
10% off amount.

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

Sometimes there are delays in transit times across all of our shipping carriers, and these tend to increase during the holiday season. We cannot guarantee that a shipment will arrive by a certain date, even if the tracking provides an estimated delivery date. We have seen cases where packages remain unscanned even after the carrier has obtained the package and therefore cannot be tracked until delivery has been made. Unfortunately, we have no control over what happens to the package during transit. Please understand that we cannot refund or cancel orders that do not arrive on time. We suggest contacting the carrier if you need assistance.