Our House Rules

Get to know Etsy's legal terms and policies

Our House Rules

Services

In general, services are not allowed to be sold on Etsy. Only services that produce a new tangible item that meet our criteria may be sold on Etsy. Please see below for more information about common services.

Allowed Services

Digital Creative Services

In general, custom writing and design, logo/brand design, music/audio production, video editing, and illustration/artwork sold as digital files may be sold on Etsy. The final item should be sent to your buyer as an attachment via email or Etsy Messages.

Divination Readings that Do Not Advertise Metaphysical Outcomes

Divination-related items are allowed on Etsy if they meet our Seller Policy. Tarot, psychic, or other divination readings must include a tangible good, such as photos of the tarot spread, audio/video of a reading, or text of the reading. The tangible good may be delivered through Etsy Messages or email. Items related to spell work, such as herbs, crystals, and spell books, may only be sold if they qualify per another category (e.g., a vintage spell book or a crystal that a seller handpicked from nature). Resold commercial spell work items do not qualify as ‘Seller Sourced’ craft supplies on Etsy.

Modification Services

Modification services that alter a buyer’s pre-existing item. Examples of modification services include:

  • Tailoring a buyer's item
  • Restoring or repairing a buyer's item
  • Photographic retouching or color correction of a buyer’s image
  • Altering a buyer’s jewelry

The item supplied by the buyer must comply with all other Etsy policies (e.g., Prohibited Items Policy, Adult Nudity and Sexual Content Policy, Discrimination and Hateful Content Policy.

When a buyer sends an item to a seller for modification, the buyer assumes risk for that item both during shipping and while in the seller’s possession. Under the Etsy Purchase Protection Program, Etsy may reimburse only the amount paid for the order if a qualifying issue arises—not the value of the buyer’s original item. See Etsy’s Purchase Protection Policy for more details.

Prohibited Services

Certain Curated Lists

  • Lists that aggregate personal information (e.g., contact details, emails, or websites)
  • Wholesale vendor lists or customer lists
  • Lists of prompts that can be used to create content with generative AI

Professional Services

  • Personal therapy, tutoring, training, coaching, and similar services

Membership Subscriptions

  • Access to streaming platform subscriptions (e.g., Netflix or Spotify)
  • Access to software or app membership subscriptions (e.g., Adobe)
  • Access to gaming subscriptions (e.g., Xbox game pass)

Virtual Gaming Assets

  • Digital items, accounts, access, or services for video games or online games. This includes in-game items or currency, game accounts, characters, power-leveling or boosting services, and game access codes or licenses.

Social Media Services

  • Followers, likes, reviews

Metaphysical Services

Metaphysical services may not be sold on Etsy. Examples of prohibited metaphysical services include:

  • Reiki and distance healing
  • Spellcasting, including “attunement,” “binding,” “activation” and similar services
  • Prayers
  • Rituals
  • Items that advertise a metaphysical outcome (e.g., attracting wealth, love, gambling luck, more business, employment opportunities, or assistance with legal or relationship situations)

Rentals

Rentals, which offer the use of goods or places for a temporary period of time, are prohibited on Etsy.

Listings Created for the Purpose of Transferring Money

  • Collecting tips or gratuities
  • Donations, raffles, or other types of “crowdfunding”
  • Charitable donation listings where the only item for sale is a digital download
  • Add-ons with no physical item associated (e.g., express shipping), except where a seller needs to collect additional payment reflecting the final cost of goods where the total price could not be determined at the time of the original listing in a bespoke or highly customized order, in which case sellers must use Etsy's "Create Custom Order" feature.
  • Gift cards
  • Referral codes

Last updated on Jun 9, 2026