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Preventing Extortion on Etsy

If you experience extortion on Etsy, please report it to our Dispute Resolution team by clicking the contact link at the bottom of this page.  

Extortion is prohibited on Etsy, as outlined in our Buyer Policy and Seller Policy.

The following actions are examples of extortion:

  • A buyer leaves a negative review in an attempt to force the seller into providing additional items that were not agreed upon in the original transaction.

  • A buyer leaves a negative review in an attempt to force the seller into providing a refund when a refund is not warranted.  

  • A seller offers a buyer additional goods, services, or compensation in exchange for a positive review. 

Please remember that we are not able to consider any communication or transactions that occur off Etsy.

For your own protection, please be sure to use Etsy's Conversations tool and conduct all transactions through our checkout system. 

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