Production time in our shop varies, though we usually need 2-3 weeks to complete one order. We always try our best to finish and ship items as early as possible.

We do not accept cancellations but do not hesitate to contact us if anything is not right with your order. We will surely help you solve the issues regarding accidental mistakes (wrong size, color, etc.).

We gladly accept returns and exchanges. Buyers are responsible for return shipping costs. Unfortunately, unless the item arrives damaged or defective, we cannot accept returns/exchanges for custom or personalized orders.

Always notify us before sending the return. Include your order number and items you want to return/exchange.
Please, always ship the parcel via post, not a courier. Postal service insures you for the value of the goods as they are your responsibility until they reach us. Always save a tracking number so we would be able to track the parcel. We cannot accept the parcel that was sent using a method other than post.
IMPORTANT: We make a refund only after receiving the parcel and checking if it meets our return requirements - unwashed, unworn, and with a tag.
IMPORTANT II: We require the tracking number to be sent after posting. We will have to track the parcel to be able to declare it to Lithuanian customs.

If you wrote incorrect shipping information or simply want to change the shipping address, write us a message with the correct one. We will include that to our notes and the parcel will be shipped to the right place.

If your parcel has been shipped and you want to know it's exact location – reach out to us, we will give you a tracking number and link to track. We usually ship with FedEx couriers or Lithuanian post.

Linen can be washed in a washing machine – plain white linen at 60 degrees, colored linen at 40 degrees. Use natural, mild product for washing (would be perfect to use product that is suitable for wool). Our linen has been pre-shrunk so it will not shrink.

If you need different set or different sizes for your bedding feel free to contact us for a custom order.