This Privacy Policy explains how I collect, use, and share your information when you purchase from my Etsy shop TeachMeWorksheets, contact me, or otherwise use my services through Etsy.com and related sites and services.
By using my shop, you agree that I may use your information as described in this policy and as required by applicable laws.
1. Personal information I collect
To fulfil your order or respond to your messages, I collect certain information that you provide to Etsy, such as:
Your name
Email address
Postal address (for physical items, if ever applicable)
Details of the product you’re ordering
Any information you include in Etsy messages (for example, personalization details)
Etsy also collects certain data automatically using cookies and similar technologies, which is governed by Etsy’s own Privacy Policy, not this one.
2. Why I collect your information and how I use it
I use your information for the following purposes:
To process and deliver your orders (including sending digital downloads and order-related messages).
To provide customer support and answer your questions.
To resolve disputes or handle returns and order issues.
To comply with Etsy’s Seller Policy and my legal and tax obligations.
I do not sell or rent your personal information to third parties.
3. Legal bases for processing (GDPR)
If you are in the European Economic Area (EEA), I process your personal information under these legal bases:
Contract: To fulfil my obligations when you place an order in my shop.
Legal obligation: To comply with legal requirements (such as tax and accounting laws).
Legitimate interests: To provide and improve my services in ways that do not override your rights and interests (for example, keeping basic order records to improve customer service).
4. Sharing your information
I share your personal information only in very limited circumstances:
Etsy: I share information with Etsy as necessary to provide you my services and comply with Etsy’s Terms of Use and Seller Policy. Etsy acts as a separate, independent platform and controller of your data.
Service providers (if used): I may engage trusted third parties to perform functions such as file delivery or cloud storage. They receive only the information needed to perform these services and are bound by confidentiality and data-protection obligations.
Legal compliance: I may disclose your information if required by law, legal process, or government request, or to protect my rights.
5. Data retention
I keep your personal information only for as long as necessary to provide you my services and as described in this policy. This typically includes:
Order records kept for the period required by tax and accounting laws.
Message history kept as needed to resolve disputes or provide ongoing customer support.
After this period, I will securely delete or anonymize your information, unless I am legally required to keep it longer.
6. Transfers of personal information outside the EU
I am based in [your country], and your information may be processed in my country and other jurisdictions where Etsy or my service providers operate. If you are located in the EEA or another region with data protection laws, these countries may not have the same data protection laws as your jurisdiction. I will take steps, where required, to ensure that your information receives an adequate level of protection.
7. Your rights
If you live in certain territories, including the EEA, you have rights in relation to your personal information, subject to some limits. These rights may include:
The right to access and receive a copy of the personal information I hold about you.
The right to correct or delete your personal information.
The right to restrict or object to my use of your data.
The right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact me using the details below. You may also have the right to lodge a complaint with your local data protection authority.
8. Minors
My products are educational resources for children, but I sell only to adults such as parents, teachers, and caregivers. I do not knowingly collect personal information directly from children under the age required by local law; all purchases should be made by an adult account holder.
9. How to contact me
For purposes of data protection law, I, [Your full name or business name], am the data controller of your personal information. If you have any questions or concerns, you may contact me at:
Email: [your contact email]
Postal address (if required by your local law or Etsy): [your business address or PO box]
If you contact me about data I control that was originally provided via Etsy, please include your name, Etsy username (if applicable), and order details so I can identify your data correctly.