Sinsemellan is taking a short break
Reviews
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Ren on Apr 25, 2024
5 out of 5 starsThe artist was super nice and easy to work with! They created exactly what I wanted. It came out so beautiful!! I definitely plan to purchase artwork from them again. It far exceeded my expectations. Totally worth it to get art from this shop!
Alex responded on Apr 26, 2024
Thank you so much Ren! You’re welcome back anytime ❤️
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Frequently asked questions
WHAT DO YOU PAINT? CAN I ORDER ANOTHER STYLE?
We paint everything & any style. Only your imagination sets the limits. Contact us and let's make magic together.
CAN I CHECK WHAT YOU'VE PAINTED BEFORE SHIPPING MY ORDER?
Yes, we'll send you a digital proof. We will require your approval before we send out your order. For your full satisfaction, we're always offering three (3) free revisions/changes on our artwork draft.
WHICH COUNTRIES DO YOU SHIP TO? HOW MUCH FOR SHIPPING?
We have free shipping worldwide. Once your illustration has been painted in our Stockholm studio and we've received your approval, we send out your order (traceable package) and it usually arrives within a few working days. We have fulfillment printing centers in EU, UK, US, Canada, Mexico, Japan, Brazil and Australia so we ship domestically in those markets, which means faster shipping times, no custom fees and less environmental impact.
ARE YOUR PRODUCTS HANDMADE? DO YOU HAVE A 100% MONEY BACK GUARANTEE?
Handmade - Each illustration is hand painted digitally by our in-house artists in Stockholm, Sweden so please allow up to 3 working days for the completion of your illustration.
100% money back guarantee - If you don't love your portrait draft drawing - we will give you 100% of your money back (no questions asked).
CAN I GET MORE DETAILS ABOUT THE POSTERS?
Museum-quality posters made on thick and durable paper. Each poster is giclée-printed on archival, acid-free paper that yields brilliant prints to brighten up any room.
- Paper thickness: 0.26 mm.
- Paper weight: 189 g/m.
- Giclée printing quality.
- Opacity: 94%.
- ISO brightness: 104%.
- Blank product sourced from Japan.
CAN I GET MORE DETAILS ABOUT THE CANVAS?
A canvas is a statement piece and artwork all in one. Put the artistry on your wall without a worry - this canvas comes with mounting brackets.
- Acid-free, PH-neutral, fade-resistant, OBA-free and poly-cotton base.
- Canvas thickness: 0.5 mm.
- Canvas fabric weight: 470 g/m.
- Mounting brackets included.
- Hand-glued solid wood stretcher bars.
- Deep: 3.81 cm.
- Blank product in the EU sourced from Latvia.
- Blank product in the US sourced from the US.
WHAT KIND OF FRAMING OPTIONS DO YOU OFFER?
- Color options: Black or white.
- Ayous wood 1.9 cm thick frame from renewable forests.
- Lightweight.
- Acrylite front protector.
- Hanging hardware included.
- Blank product components in the US sourced from Japan and the US.
- Blank product components in the EU sourced from Japan and Latvia.
DO YOU ACCEPT RETURNS?
Personalised goods have been made specifically to your requirements so returns are not accepted. We always send a digital proof and will require your approval before we send out your order. We also try and show lots of photos of each product and give full descriptions of sizes so you know what to expect. The colours displayed on the website are a close representation, but slight variations in the actual goods may occur.
We keep all our artwork on file so if you have made a mistake on your order and need a replacement please get in touch.
If we have made the mistake we will send a replacement immediately free of charge.
HOW TO ORDER? HOW DO I SEND MY PHOTO(S)?
1. Add to basket & checkout.
2. Send us your ideas and reference images via Etsy messages.
3. After 3 working days we will send you our artwork draft. We'll work together until your approval & satisfaction. Once you approve, we will start printing your order and it will be shipped a few days later.
WHAT HAPPENS IF I ENTER THE WRONG SHIPPING ADDRESS?
Always make sure to double check the address. If you entered the wrong address we will need the correct address to update your order.
Unfortunately if you don't notice that the address was incorrect this is out of our hands and extra fees will be required to send out a new print. All prints sent to the wrong address and "returned to the sender" by the carrier are discarded to keep orders flowing.