SouthernThrone is taking a short break
Reviews
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Gwen on Oct 5, 2022
5 out of 5 starsThe quality of the fabric is good and the T-shirt is well made.
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paris70 on Jul 9, 2022
5 out of 5 starsQuick shipping and I got an immediate response on my request. I will be purchasing even more in the future.
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Sabrina on Apr 21, 2022
2 out of 5 starsI ordered from three different vendors for my daughter's initiation and some of the shirts were too big. I responded to each of the vendors and 2 of the 3 gladly worked with me. After all, I could only "estimate" how the shirt would fit since I had not seen it. Unfortunately, this particular vendor sent a reply telling me that the shirt was non-refundable, I could make another purchase and she would send another one and "forego" the shipping. I try not to shop with businesses that do not offer at least an exchange, and this would be one of the reasons why. In the future, consider that customers are taking a chance with online purchases. Having a shirt that my daughter can not wear is absolutely useless to her.
Airelle responded on Apr 26, 2022
Thank you for leaving a review regarding our shop’s policies. Due to the ever-changing status of the COVID -19 Pandemic, we DO NOT accept exchanges. The safety of our customers is important to us and it is not something that we are willing to compromise. We strive to make shopping our unique handmade items a seamless experience and SIZE CHARTS are included with each listing to assist our customers in making informed purchases. As a small established shop, our policies may differ from other shops, but that is one of our many unique attributes that allows us to maintain our Etsy Star Seller status and gain repeat customers. If ever a customer needs assistance with sizing, our inbox is always open.
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shandymoore11 on Apr 19, 2022
5 out of 5 starsGreat seller! Excellent communication and accommodation for a custom color. The shirts are Gildan brand just FYI and they are usually a little big size wise in case that helps another buyer. Would definitely shop her in the future.
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