TheCrystalShoeCo

The Crystal Shoe Company

Blackburn, United Kingdom
| 2,049 Sales | 3.5 out of 5 stars 3.5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

TheCrystalShoeCo is taking a short break

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Note from shop owner ***IMPORTANT ANNOUNCEMENT***

I will be taking a long overdue holiday/Catching up with orders and spending time with my kids over the Easter Holiday from the 23rd March to the 30th of April 2024.
My shop will remain open and all orders that have been placed already will be dispatched on time as indicated on the order. I will not be taking any rush or express orders unfortunately whilst I catch with everything! If you are happy to wait then please do so as I would love to make something for you!

As there will be minimal conversation traffic, please do not worry! the tracking numbers will be updated on the order once they are dispatched.

if you are in desperate need to get to me you can email me on: sales [!at] thecrystalshoecompany.com with your order details and I will get back to you as soon as.

Many thanks for your understanding!

Note from shop owner

Last updated on Apr 16, 2024

***IMPORTANT ANNOUNCEMENT***

I will be taking a long overdue holiday/Catching up with orders and spending time with my kids over the Easter Holiday from the 23rd March to the 30th of April 2024.
My shop will remain open and all orders that have been placed already will be dispatched on time as indicated on the order. I will not be taking any rush or express orders unfortunately whilst I catch with everything! If you are happy to wait then please do so as I would love to make something for you!

As there will be minimal conversation traffic, please do not worry! the tracking numbers will be updated on the order once they are dispatched.

if you are in desperate need to get to me you can email me on: sales [!at] thecrystalshoecompany.com with your order details and I will get back to you as soon as.

Many thanks for your understanding!

The Crystal Shoe Company

Contact shop owner

The Crystal Shoe Company

Reviews

Average item review
3.5 out of 5 stars
(422)
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About TheCrystalShoeCo

Sales 2,049
On Etsy since 2012

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The only way to do great work is to love what you do.

Shop members

  • The Crystal Shoe Company

    Owner, Creator, Designer

  • Angela

    Assistant, Creator, Shipper

    Angela is my working partner based in HK. She makes our base soles and heels and can only handle a small workload. I outsource parts of my work when It gets really busy! All crystal embellishment work is done in the UK studio.

Shop policies

Last updated on April 29, 2022
Hi and thank you for visiting my shop.

Here you will find a collection of luxury couture handmade Swarovski Crystal Shoes and Accessories. Only the finest quality materials are used in producing and developing our product portfolio and our craftsmanship speaks volumes.

Feel free to browse the collection and drop me a convo if you see anything that takes your fancy. We also accept custom orders on all of our products.

Accepted payment methods

Paypal Visa Mastercard Apple Pay

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Payment must be made in full before The Crystal Shoe Company begins on the design of the order
We accept payment via Paypal, Credit Cards and now Etsy Gift cards only.

Payment is required within 3 days of an item being purchased.

*** All unpaid orders will be cancelled after 5 business days without notice ***

Once payment is confirmed, your order will be assigned a completion date which is generally between 4-6 weeks and as much as 8 weeks during our busiest season.

For all cancellations we will need to be notified within 48hrs of the item being purchased and before shipment or the order will be binding upon the customer.

Shipping

Items usually take about 4-6 weeks to be completed and shipped (depends on orders). If you require a rush order, please convo me prior to placing your order.

* UK Customers *

All orders will be sent via a trackable signed for service.

* International Buyers *

In order to keep postal costs low, we provide Intentional buyers with two options for postal delivery. These are standard International Mail and an express signed for service.

* Standard International Delivery *
This is a cheap low cost delivery solution with a delivery time of approx 10-14 days.
Ideal for those not requiring the item urgently. There is also no tracking provided
with this service.


* Express International Delivery *
A faster, trackable courier service (DHL/FedEx) with a delivery time of approx 3-5
days from dispatch. A tracking number is provided with this service.

Please also note that import duties, taxes and charges are the buyers responsibility and are not included in the item price or shipping charges. Please check with your countries customs office prior to purchasing to determine what these costs will be.

All items are shipped to a customers PayPal address (if paying by PayPal). Credit Card orders are shipped to the address listed at checkout.

These are General Postage pricing and will vary upon the item purchased. Please see individual listings for detailed pricing or contact us for a more accurate quote.

Additional policies and FAQs

Each item is handmade, thus each is one of a kind. Crystal settings and Lace on each set may differ from the exact one shown in the listing, but rest assured each will be equally as beautiful.