MY ITEM WAS DAMAGED DURING SHIPPING- WHAT DO I DO?

If an item was damaged during transit and you need a replacement, please send 1 or 2 photos of proof to info@hungryghostpress.com. If an item can be verified, a replacement may be sent free of charge. Please allow 1-2 weeks for accessing damages from the time they are reported. Please hold onto your damaged items, you may be required to show proof to your local post office for verify the damages. This is not true in all cases but some. We're sorry for any inconvenience.

WHAT IF I ACCIDENTALLY ENTERED THE WRONG SHIPPING ADDRESS?

Reach out to us via email at info@hungryghostpress.com as soon as possible. If your order has not yet been shipped out, we will gladly update your address! If your order has already been shipped out, it is not the responsibility of Hungry Ghost Press to track down or refund the order.

If you haven’t received your package, give it a few days and check in on your tracking number to see exactly where USPS says it was left. If it doesn’t show up or you suspect it has been lost or stolen: Call your local USPS and see if they can confirm the delivery. Check in with neighbors, housemates, or local mail person to see if perhaps it was delivered nearby. Submit a Search for missing mail with the USPS here: https://www.usps.com/help/missing-mail.htm Once you’ve filed your claim and received a response about your open case (it usually takes about a week to get an email back from USPS) feel free to reach out to us at info@hungryghostpress.com if it has not been resolved