FocusFilesStudio

Privacy Policy – FocusFilesStudio (Etsy Shop)

Last updated: 20 November 2025

This Privacy Policy explains how I collect, use, and protect your personal information when you interact with my Etsy shop FocusFilesStudio and purchase my digital products.

By using my shop and placing an order, you agree to the practices described in this policy.

1. Who I Am

I operate the Etsy shop FocusFilesStudio, where I sell digital business templates (such as invoice templates for Google Sheets and Excel).

For any privacy-related questions, you can contact me via Etsy Messages.

2. What Information I Collect

I only receive and use the information that Etsy shares with me in connection with your order. This typically includes:

Your name

Your email address

Your billing address (sometimes partially masked)

Your username / Etsy handle

Details about the product(s) you purchased

Any information you share in Etsy Messages (for support or questions)

I do not receive your full payment card details. Payments are processed by Etsy and its payment partners.

3. How I Use Your Information

I use your information for legitimate business reasons only, mainly to:

Process and fulfill your order (provide access to your digital files)

Provide customer support (answer questions, fix file issues, resend downloads)

Keep basic records for accounting and tax purposes

Improve my products based on common questions or feedback

I do not use your data for spammy marketing, email blasting, or selling your info to third parties.

4. Legal Bases (for EU/UK customers)

If you are in the EU/UK, I process your personal data under these legal bases:

Contract: to provide the digital product(s) you bought and support related to your order

Legal obligation: to keep records required by tax or accounting laws

Legitimate interests: to improve my products and protect my shop from fraud or abuse

5. Data Sharing

I do not sell or rent your personal information.

I may share your information only in very limited situations:

With Etsy
I rely on Etsy to host my shop and process orders/payments. Your data is also subject to Etsy’s own Privacy Policy.

With service providers
If I use external tools (e.g., accounting or cloud storage) to store invoices or order records, I will only use reputable services that are required to keep data secure.

For legal reasons
If required by law, tax authorities, or a court order, I may need to share limited information related to your purchase.

I do not share your information for advertising networks or unrelated marketing.

6. Data Retention – How Long I Keep Your Data

I keep your order information only as long as necessary for:

Fulfilling your order

Providing support

Complying with tax, legal, and accounting requirements

Typically, this means keeping basic order records for up to 5–7 years, depending on local legal requirements.

After that, data may be deleted or anonymized.

7. Your Rights (Especially for EU/UK Residents)

Depending on where you live, you may have the right to:

Access the personal data I hold about you

Correct inaccurate or incomplete data

Request deletion of your data (where legally allowed and not needed for tax/legal reasons)

Object to certain types of processing

Restrict how your data is used in some cases

If you want to exercise any of these rights, send me a message through Etsy with:

Your Etsy username

Your order number

What you want me to do (access, delete, correct, etc.)

I may need to keep certain information even if you request deletion, where the law requires it (e.g., tax records).

8. Cookies & Tracking

My shop runs on Etsy’s platform, so cookies and tracking technologies are mainly controlled by Etsy, not me.

Etsy may use cookies to operate the site, remember your preferences, and provide analytics.

To manage cookies, you should check Etsy’s Cookie Policy and adjust your browser settings.

I do not personally run separate tracking scripts (like external ad pixels) on my Etsy shop.

9. Children’s Privacy

My products and shop are not aimed at children under 13.
I do not knowingly collect personal information from children.

If you believe a child has provided me with personal information without parental consent, contact me via Etsy, and I will remove that information where possible.

10. Security

I take reasonable steps to protect your information, such as:

Using strong passwords and secure devices for accessing Etsy

Relying on Etsy’s secure infrastructure and payment processing

Not downloading or storing your data in random or insecure locations

However, no method of online transmission or storage is 100% secure, so I cannot guarantee absolute security.

11. Third-Party Services

Your information may pass through or be stored by third-party services that I use only for running my shop (e.g., Etsy, cloud storage, accounting tools).

Each of these services has its own privacy practices. I do not control their policies but I choose reputable providers.

12. Changes to This Policy

I may update this Privacy Policy from time to time (for example, if my shop changes or laws change).

When I update it, I will change the “Last updated” date at the top.

Your continued use of my shop after changes means you accept the updated policy.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact me via:

Etsy Messages: through the “Contact” button on my shop page

I’ll usually respond within 24 hours.

That’s your privacy policy.