HouseofThreadFL

Grey Fox Paws, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you shop with us through Etsy.

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1. Information We Collect

To fulfill your order, we may need to collect certain details such as:
    •    Your name, email address, and mailing address
    •    Payment information (processed securely through Etsy Payments)
    •    Order details and customization notes you provide

We rely on Etsy’s platform to process payments and manage orders. As such, we do not have access to your full payment details (like credit card numbers).

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2. Why We Collect Your Information

We use your information only for purposes related to your order, including:
    •    To process and ship your order
    •    To provide customer support and respond to questions
    •    To comply with legal and tax obligations

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3. Information Sharing and Disclosure

We will never sell or rent your personal information. We only share your information in limited circumstances, such as:
    •    Etsy: to process your orders and provide customer service
    •    Shipping providers: to deliver your items
    •    Legal compliance: if required by law, such as for tax purposes

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4. Data Retention

We keep your information only as long as necessary to fulfill your order and comply with legal obligations (such as tax reporting). Typically, this is up to 7 years.

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5. Your Rights

Depending on your location, you may have the right to:
    •    Access the personal data we hold about you
    •    Request corrections to your data
    •    Request deletion of your data (except where we are legally required to keep it)

If you wish to exercise these rights, please contact us directly at greyfoxpaws@gmail.com.

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6. How to Contact Us

For any questions about this Privacy Policy or how your information is used, please contact us at:

Grey Fox Paws
Email: greyfoxpaws@gmail.com