Yes, we can personalize things but it will vary depending on each item. Please reach out if you have any questions.

For adding notes: during holidays and larger shipping weeks, we unfortunately cannot accommodate this. If you add a note to the seller wanting to add a note to an order, it will not be added. However, please reach out if you have a question regarding this and I will see what I can do!

Colors may vary from on-screen listing photo and the final product. Due to screen and resolutions of different screens, we cannot guarantee the color you see on screen matches perfectly and accurately to the true, identical, color of the item.

Our stickers are water and weather proof! So they work great on water bottles, laptops, your car, and most smooth surfaces. We suggest the surface be as smooth as possible so the sticker will adhere to the surface you are putting it on.

Our stickers are not oil or rub proof. So high friction and traction areas (like hand held devices) may show more ware.

Once we begin processing your order and dropped off to the mail service, it is out of the sellers hands. We provide tracking on most items (mugs, etc.) so the buyer has the ability to track and locate their order. If your order is lost or does not arrive, please contact me so we can come up with a solution.

All of our listings will have the care instructions for that individual item in the listing details.

We use high quality, professional grade outdoor vinyl and adhesive when creating our mugs with vinyl designs. Glass mugs with vinyl designs should be hand washed with a non-abrasive sponge. Do not soak. These mugs are not dishwasher or microwave safe. Air or pat dry for longevity.

Please see the "What is your current processing time?" FAQ response here for updated shop processing times.

If you are looking for a rush processing time option, we have a separate listing that you can purchase on specific items. Please reach out if you have any questions.

Some of our products ship separately and you may receive multiple tracking numbers per your order depending on what items you order.

Please note: Once USPS or UPS has the order, we have zero control over the delays or delivery dates. If tracking is stalled, please remain patient as USPS does not always show updates in a timely matter.

If you put the wrong address, please reach out within an hour of placing the order. We begin processing our orders same day and once it is being processed, it is unfortunately out of our hands,

If we receive an order returned back to us as undeliverable, we are not responsible for a refund if the error is on the buyers end. We will review everything case by case and determine what the appropriate next steps will be.

If the returned items was due to an error on the buyers end, you have the option to purchase reshipping which we will reprocess your returned order. Handling and full shipping fees included.

Our processing time will always be listed here and in our announcements at the top of our shop.

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CURRENT PROCESSING TIME AS OF 5/1/24:
CERAMIC MUGS: 7-10 Business Days, Weekends/Holidays not included
GLASS MUGS: 7-10 Business Days, Weekends/Holidays not included
ALL OTHER ITEMS: 4-9 Business Days, Weekends/Holidays not included.
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We do not allow cancellations, however, please reach out within 4 hours of initial purchase and we will review case by case.