What shipping service do you use?

We ship most plants with UPS Ground. Some orders may ship via USPS Priority Mail or other service. We take extra precaution in the winter to ensure plants arrive safely, including using 72-hour heat packs. If you have a preferred shipping service or wish to upgrade to faster shipping, please send us a message!

Will I receive the exact plant from the photos?

Our photos represent an example of the plant, but not the exact plant you will receive. We select an average plant from the crop for our photos. Due to the nature of being live plants, not every plant of the same size and variety will look exactly alike.

What do I do if my package is delayed or lost by the carrier?

Unfortunately once we have dropped the package off for shipping, we do not have control of the shipping process. If your order appears lost or delayed, your best course of action will be to contact the carrier service with your tracking number as they will have the most updated information.

Do you accept returns or exchanges?

We do not accept returns or exchanges for any reason. Once the plant is out of our hands, we cannot guarantee it's quality. Please reach out to us within 3 days of receiving your plant with any issues as we can help resolve them! We also do not accept buyers remorse returns due to the delicate nature of shipping plants.

What if my plant arrives damaged?

If your plant arrives damaged or dead, we require a photo clearly detailing the damage in order to address it. Plants being shipped across the country can experience stress and trauma in transit. This is a known potential risk of shipping a plant, and typically unavoidable. This may look like a dehydrated plant, small cuts or rips on leaves, or slight browning of leaves. It is also normal for soil to shift in the box, and fall out of the pot during shipping. We always recommend having some extra soil on hand when ordering plants online. We will not issue any refunds for a healthy plant experiencing normal transit stress. Please reach out within 3 days of receipt with any issues.

How do I care for my new plant?

We include simple care guidelines on each plant listing. Additionally, you can find more in-depth care instructions on our website: thorsensgreenhouse.com. Keep in mind that every plant is unique and the exact care that your plant needs will depend on the environment it is in.

What if I need to change my shipping address?

Please reach out to us as soon as possible after placing your order if you need to change your shipping address, pot color, or want to cancel. After we have shipped your order, there is nothing we can do to change these details, and you'll need to contact the carrier.

What if I have only received part of my order?

If you ordered multiple plants, there is a good chance they had to ship in separate boxes. Plants of different sizes will ship separately to ensure each plant gets packaged accordingly. Unfortunately Etsy only sends one tracking number even when there are multiple packages for an order. Please reach out to us if you are missing part of your order and we can send you the additional tracking information. If you are completely missing a plant or pot from your order, reach out to us as soon as possible and we will ship out a replacement at no charge.

Do you have a warranty for your plants?

Despite our utmost efforts to ensure your plants are delivered safe and alive, once your plants have left our nursery they are dependent upon the delivery service to arrive safely and then upon your own care for them to thrive. Thorsen's Greenhouse offers a warranty on all plants we ship. In order to take advantage of this warranty, should your plant(s) arrive damaged, you will need to submit a photo of the damaged plant(s) to us within 3 days of the plant's delivery. Please email us at eorders@thorsensgreenhouse.com to send your notice or claims. Note: Normal shedding and color-changing leaves are not included in this warranty.

Can I include a Gift Message with my order?

You can absolutely include a gift message with your order! When placing your order please mark it as a gift and enter the message into the specified gift message field. All gift messages will be printed on the order's packing slip which is attached to the outside of the box. Gift messages MUST be included in the gift message field to be included - gift messages conveyed elsewhere may not get included. If you would like to include a handwritten gift message or any other form of gift message, please reach out to us before placing your order! Additional cost may apply.

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Price:CA$71.12

Trailing Houseplant Set | 4" Diameter Plants | Live Houseplants | Thorsen's Greenhouse

Name: Trailing Houseplant Set | 4" Diameter Plants | Live Houseplants | Thorsen's Greenhouse
Brand: ThorsensGreenhouse
SKU: 889346792
Price: 71.12 CAD
Availability: InStock
Rating: 4.8 (9402 reviews)

ThorsensGreenhouse

Arrives soon! Get it by 06-12 May if you order today

You can only make an offer when buying a single item.

Highlights

Handpicked by ThorsensGreenhouse

Delivery from Ohio! Shorter delivery distances are kinder to the planet
Materials: plant, houseplant, soil, pot

This Trailing Houseplant Set contains 1 Green Philodendron plant, 1 Brazil Philodendron plant, and 1 Marble Queen Pothos plant, all in white pot covers. These plants will grow long trails, perfect for a windowsill or bookshelf! Add these to your windowsill to spruce up the room. These trailing plants are low maintenance, easy to propagate, and great options for a beginner.

Each plant will come in a plastic growers pot inside of a white plastic pot cover.

Shipped straight from our greenhouse to your door. All you have to do is open the box, pull the plant out and enjoy it in your home. Please note the images are a representation of the plants available, not the exact plant you will receive. All plants are unique; we will handpick and carefully package the best of our selection for each order! Soil may shift during shipping.

Brazil Philodendron
• Botanical Name: Philodendron hederaceum
• Thrives in medium to low light
• Dimensions (including pot): 4" diameter, 6" tall (from bottom of pot to top of plant)
• Not intended for human or animal consumption. Keep out of reach of children and pets.

Green Philodendron
• Botanical Name: Philodendron hederaceum
• Thrives in medium light
• Water when soil is 25-50% dry
• Total Dimensions (including pot): 4”in diameter, approx. 5-7” tall (from bottom of pot to top of plant)
• Not intended for human or animal consumption. Keep out of reach of children and pets.

Marble Queen Pothos
• Botanical Name: Epipremnum Aureum
• Thrives in medium light
• Water when soil is 25-50% dry
• Dimensions (including pot): 4”in diameter, approx. 5-7” tall (from bottom of pot to top of plant)
• Not intended for human or animal consumption. Keep out of reach of children and pets.

Check our FAQs for plant warranty information.

Order today to get by 06-12 May
Returns & exchanges not accepted
Free delivery
Dispatched from: Delaware, OH

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