AutomagicInnovations

DIGITAL PRODUCTS, CANCELLATIONS AND REFUNDS

All products sold by Automagic Innovations are digital downloads. No physical product will be shipped.

Because digital files are made available after Etsy confirms payment, cancellations, returns and exchanges are not accepted. Please review the listing description, included file types and software requirements before purchasing.

If you have trouble downloading, unzipping or opening your files, or if a file is damaged or does not match the listing description, please contact Automagic Innovations through Etsy Messages. I will work with you to resolve legitimate file or technical problems.

This policy does not limit any rights or remedies available under Etsy’s policies or applicable law.

Your purchase is for personal or internal business use as described in the individual listing.

You may not resell, redistribute, share, sublicense, upload, publish or offer the original or modified files as templates or standalone products.

Professionals may use applicable materials while working directly with one client only when the listing specifically permits client use. The files may not be transferred to the client for reuse, resale or redistribution unless the listing expressly allows it.

Copyright remains with Cassandra Morrison. Purchasing a product does not transfer ownership of the design, content or source files.

Software requirements vary by product, so please review the individual listing before purchasing.

• Adobe Acrobat Reader is recommended for interactive fillable PDFs. Printable PDFs may be opened with most standard PDF readers.
• Microsoft Excel desktop is required to use spreadsheet products as designed. Google Sheets, Apple Numbers and other spreadsheet programs are not supported and may alter formulas, validation, formatting or protection.
• If a product includes a Microsoft Word file, Microsoft Word is recommended for editing.
• ZIP files can normally be opened using the built-in extraction tools on Windows or macOS.

Adobe Acrobat Reader is available as a free download from Adobe.

After Etsy confirms your payment, sign in to Etsy.com using a computer or mobile web browser.

1. Go to Your account.
2. Select Purchases.
3. Find the order and select Download Files.

Digital purchases cannot currently be downloaded through the Etsy app. If you purchased as a guest, use the download link in your Etsy receipt email.

If the Download Files button is unavailable, your payment may still be processing. Please contact Automagic Innovations through Etsy Messages if you continue to have trouble accessing your files.

A ZIP file bundles multiple files into one download. You must extract the contents before using them.

• Windows: Right-click the ZIP file, select Extract All and follow the prompts.
• macOS: Double-click the ZIP file. A new folder containing the files will appear in the same location.
• Phone or tablet: Open the ZIP file using your device’s Files or file-management app, then select the option to extract or uncompress it.

After extracting the folder, open the individual PDF, Excel or Word files using compatible software.

If you cannot extract or open the files, please contact Automagic Innovations through Etsy Messages.

Yes. Products that include a printable PDF are designed for US Letter paper measuring 8.5 × 11 inches.

You can print the entire PDF or select only the pages you need. Choose Actual Size or 100% in your printer settings for the intended page dimensions. You may also complete an interactive fillable PDF electronically and then print the completed pages.

Excel workbooks are primarily designed for electronic use in Microsoft Excel. Individual sheets may be printable, but layouts and page breaks will vary depending on the sheet, printer and print settings.

Printing results may vary slightly by printer, paper and software.

Products described as fillable PDFs include interactive fields that allow you to type information directly into the document and, where provided, select checkboxes. Adobe Acrobat Reader is recommended for the intended fillable experience.

Fillable does not mean that the document’s original wording, design, formatting or page layout can be edited. Editable source files are not included unless the individual listing specifically states otherwise.

Printable PDFs are flat files intended for printing and completing by hand. Please review the individual listing to confirm which PDF versions are included.

First, download a fresh copy from Etsy using a computer or mobile browser. If the purchase includes a ZIP file, extract it before opening the files.

Save the files to your device and use the recommended software:

• Fillable PDFs: Adobe Acrobat Reader
• Excel spreadsheets: Microsoft Excel desktop

Browser previews, Google Sheets, Apple Numbers and other programs may not display or operate the files correctly.

If the problem continues, contact me through Etsy Messages with the product name, filename, device, software used and a screenshot or description of the error. Although digital purchases cannot be returned, I will work with you to resolve legitimate download or file issues.