1. Introduction
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference Etsy’s own Privacy Policy to learn more about their practices.
2. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.
3. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- As needed to provide my services, such as fulfilling your order, settling disputes, or providing customer support.
- When you have provided your affirmative consent, which you may revoke at any time.
- If necessary to comply with a legal obligation or court order.
- As necessary for the purpose of my legitimate interests, provided those interests are not overridden by your rights or interests.
4. Information Sharing and Disclosure
I share your personal information for very limited reasons and in limited circumstances, including:
- Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both Etsy’s Seller Policy and Terms of Use.
- Service providers: I may engage trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Legal compliance: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process or government requests, enforce my agreements, prevent fraud, or protect the rights of my customers.
5. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. I may also be required to retain this information to comply with legal and tax obligations, resolve disputes, and enforce agreements. I generally keep your data for up to 6 years.
6. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection laws.
7. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:
- Access: You may have the right to access and receive a copy of the personal information I hold about you.
- Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (like where I’m required to store data for legal reasons), I will delete your personal information upon request.
- Object: You can object to my processing of some of your information based on my legitimate interests.
- Complain: If you wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.
8. Contact
For purposes of data protection law, I, Thomas at Boom3DDesigns, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy messaging system