CalmaaDesign

1. Information I Collect :

To fulfill your order, you must provide me with certain information (which you authorize Etsy to share with me), such as:

your name

your email address

your postal address

your payment information (not visible to me)

details of the product you’re ordering

You may also provide me with additional personal information (for example, for a custom order) by contacting me directly.

2. Why I Need Your Information and How I Use It :

I rely on a number of legal bases to collect, use, and share your information, including:

To provide my services, such as processing your order, settling disputes, or providing customer support

When you have given your explicit consent (e.g., to receive a newsletter), which you can revoke at any time

To comply with legal obligations (such as tax laws)

For legitimate interests, as long as those interests are not overridden by your rights or interests — such as improving my services or complying with Etsy's terms and policies

3. Information Sharing and Disclosure :

I only share your personal information for a limited number of reasons:

Etsy: I share information as necessary to provide you my services and comply with Etsy’s Seller Policy and Terms of Use.

Service providers: I may engage trusted third parties (like delivery services) to perform essential functions for my shop. I will share only the data they need to perform those services.

Business transfers: If I sell or merge my business, your information may be disclosed as part of that transaction, only to the extent permitted by law.

Legal compliance: I may collect, use, retain, and share your information in good faith if required to respond to legal process or government requests, enforce agreements, prevent fraud or technical issues, or protect the rights and safety of my customers.

4. Data Retention :

I retain your personal information only for as long as necessary:

to provide my services

to comply with legal and regulatory requirements

In general, I keep this data for 4 years.

5. Transfers of Personal Data Outside the EU :

Your information may be stored and processed through third-party hosting services located outside the European Union (such as Etsy or Google Cloud).
When transferring personal data outside the EU, I rely on legal frameworks like the Privacy Shield or standard contractual clauses, where applicable.

6. Your Rights :

If you reside in certain territories, including the EU, you have a number of rights related to your personal information:

Access: You may have the right to access and receive a copy of the personal data I hold about you.

Change, restrict, or delete: You may also request to modify or delete your data, unless I’m required to retain it for legal reasons.

Object: You can object to (1) my processing of some of your data based on legitimate interests, and (2) receiving marketing messages after consenting to them. In such cases, I’ll delete your data unless I have compelling legitimate grounds to continue.

Complain: If you’re an EU resident and you have concerns about how I use your data, you can raise them with your local data protection authority.

7. How to Contact Me :

For purposes of EU data protection law, I, Alexandre Briand, am the data controller of your personal information.

If you have any questions or concerns, you may contact me at:
📧 Email: alexandrebriand23@gmail.com
📬 Address: 8 rue du Hameau des Sorbiers, 31520, Ramonville Saint-Agne