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Reviews
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Melina on Mar 30, 2026
5 out of 5 starsGreat communication. Really helped to make sure design was as I wanted.
Jeanette responded on Mar 31, 2026
Thank you so much for your kind review! We’re really glad we could help bring your design to life and create a custom phone case that matched what you had in mind. It’s great to hear you’re enjoying your iPhone 16 Pro Magsafe tough case with matte case finish. We love working closely with our customers to make sure every personalized phone case turns out just right. Thank you again for your support, we truly appreciate it!
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Sabrina on Apr 21, 2026
5 out of 5 starsThe case is beautiful!!! I have never been so happy and satisfied with a case before. Will DEFINITELY be ordering in the future for other phones!!!
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Kat on Apr 18, 2026
5 out of 5 starsThey took the time and weren't hurrying me as I try to get the photo together to put on the case. Great customer service. The item is also durable
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Camiela on Apr 14, 2026
5 out of 5 starsThe phone case I ordered arrived ahead of time and was such good quality! I would definitely order again!!
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About CraftivaShopCo
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
How do I place an order?
1️⃣ CHOOSE YOUR PHONE MODEL:
Please make sure to select the correct phone case model for your phone from the dropdown menu to avoid returns or mismatched fits.
2️⃣ CHOOSE YOUR CASE TYPE AND FINISH:
Select your preferred case type and case finish from the dropdown menu.
3️⃣ COMPLETE CHECKOUT:
Double check that all the order details are correct then proceed to checkout.
4️⃣ SEND PHOTO AND TEXT IN MESSAGE:
Send your photo & text via Etsy messages after your purchase.
5️⃣ Wait for production & shipping:
Production time: 1-2 business days
Shipping time: 4-8 business days
Custom and personalized orders
We support most iPhone and Samsung models. Available models are shown in the dropdown menu on each listing. Below is a list of the most recent models, for a full list visit the listing:
IPHONE:
iPhone 17 Pro Max
iPhone 17 Pro
iPhone 17 Air
iPhone 17
iPhone 16 Pro Max
iPhone 16 Pro
iPhone 16 Plus
iPhone 16
iPhone 15 Pro Max
iPhone 15 Pro
iPhone 15 Plus
iPhone 15
iPhone 14 Pro Max
iPhone 14 Pro
iPhone 14 Plus
iPhone 14
iPhone 13 Pro Max
iPhone 13 Pro
iPhone 13 mini
iPhone 13
SAMSUNG GALAXY:
Samsung Galaxy S25 Ultra
Samsung Galaxy S25 Plus
Samsung Galaxy S25
Samsung Galaxy S24 Ultra
Samsung Galaxy S24 Plus
Samsung Galaxy S24
Samsung Galaxy S23 Ultra
Samsung Galaxy S23 Plus
Samsung Galaxy S23
Samsung Galaxy S22 Ultra
Samsung Galaxy S22
What phone case finish types do you offer?
GLOSSY FINISH:
✦ High-shine finish that enhances colors
✦ Smooth, glass-like surface
✦ Easy to wipe clean from dust
✦ Makes colors look more vibrant
MATTE FINISH:
✦ High-shine finish that enhances colors
✦ Smooth, glass-like surface
✦ Easy to wipe clean from dust
✦ Makes colors look more vibrant
What phone case types do you offer?
SLIM CASE:
✦ Vibrant colors
✦ Glossy & matte finish
✦ Full-wrap print
✦ Single layer case
✦ Durable material
✦ Wireless charging
✦ All ports accessible
✦ Impact resistant
✦ UV protected
TOUGH CASE:
✦ Vibrant colors
✦ Glossy & matte finish
✦ Full-wrap print
✦ Dual layer case
✦ Durable & flexible
✦ Wireless charging
✦ All ports accessible
✦ Impact resistant
✦ UV protected
MAGSAFE TOUGH CASE:
✦ Vibrant colors
✦ Glossy & matte finish
✦ Full-wrap print
✦ Dual layer case
✦ Durable & flexible
✦ Wireless charging
✦ All ports accessible
✦ Impact resistant
✦ UV protected
✦ MagSafe compatible
Custom and personalized orders
SHELL:
100% polycarbonate
LINING:
100% TPU
Custom and personalized orders
Yes, wireless charging works with our cases, we also have Magsafe cases which are magnetic cases designed for available for iPhones wireless charging.
What kind of photos work best?
High-resolution, well-lit photos work best. Blurry, dark, or heavily cropped images may affect print quality.
FOR BEST RESULTS:
✦ Use a high-resolution image
✦ Well-lit photos work best
✦ Avoid blurry, screenshots or heavily compressed photos
✦ Bright, well-lit photos print best
✦ Blurry, dark, or heavily cropped images may affect print quality.
✦ Do not send us screenshots of images, you must send us the original image file.
Send us your photo(s) via Etsy messages.
How long does production and shipping take?
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🚚 PRODUCTION & SHIPPING 🚚
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Our cases are made and shipped from Wisconsin, USA and we ship worldwide!
PRODUCTION TIMES:
✦ Fastest: 1–2 business days
✦ Slowest: 3-5 business days
SHIPPING TIMES:
✦ Standard Plus: 2-5 business days
✦ Economy (Free): 4-8 business days