Craics

Privacy Policy

Last updated: 30/01/2025

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect

To fulfill your order, you must provide me with certain personal information (which you authorize Etsy to provide to me), such as:
• Your name
• Your email address
• Your postal address
• Your payment details (processed securely by Etsy; I do not receive your credit card details)
• The details of the product you’re ordering
• Any additional personal information you provide for a custom order

2. Why I Need Your Information and How I Use It

I rely on the following legal bases to collect, use, and share your information:
• As needed to provide my services, such as fulfilling your order, providing customer support, or resolving disputes.
• When you have provided affirmative consent, such as subscribing to a mailing list (you may revoke this at any time).
• To comply with a legal obligation, such as tax laws.
• As necessary for my legitimate interests, such as improving my services, provided those interests are not overridden by your rights.

3. Information Sharing and Disclosure

I share your personal information only in limited circumstances, such as:
• With Etsy: As necessary to provide you my services and comply with Etsy’s seller policies.
• With service providers: Such as delivery companies, to fulfill your order.
• For legal compliance: If required by law, such as tax obligations or fraud prevention.

I do not sell or trade your personal data.

4. Data Retention

I keep your personal information only as long as necessary to provide my services and comply with legal obligations. Typically, I retain order-related information for 6 years for tax purposes.

5. Transfers of Personal Information Outside the UK & EU

Your data may be stored or processed by third-party services outside the UK or EU (e.g., Etsy servers). Etsy ensures that data transfers comply with legal safeguards, such as the UK GDPR and EU Standard Contractual Clauses.

6. Your Rights

If you reside in certain territories, including the UK and EU, you have rights regarding your personal information, including:
• Access: You can request a copy of the personal data I hold about you.
• Correction: You can request corrections to inaccurate or incomplete information.
• Deletion: You can request deletion of your data, except where I must retain it for legal reasons.
• Objection: You can object to my processing of your data under certain circumstances.
• Restriction: You can request that I limit how I use your data.

To exercise these rights, please contact me using the details below.

7. Contact Information

For GDPR-related queries, you can contact me at:

Craics Glass
Craicsglass@outlook.com


If you have concerns about my data handling, you can also contact the UK Information Commissioner’s Office (ICO).