GoldenLocksStudio

PRIVACY POLICY OF GOLDENLOCKSSTUDIO

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from GoldenLocksStudio on Etsy, contact us, or otherwise use our services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can learn more about Etsy’s privacy practices in Etsy’s Privacy Policy.

1. Personal Information We Collect

To fulfill your order, we need certain information (which Etsy provides to us with your authorization), including:
• Your name
• Email address
• Mailing address
• Payment details
• Information about the product(s) you are ordering

If you contact us directly, you may also provide additional personal information (e.g., for a custom order).

2. Legal Bases for Collecting, Using, and Sharing Personal Information

We rely on several legal bases to collect, use, and share your personal information, including:
• When it is necessary to provide our services (such as fulfilling your order, resolving disputes, or providing customer support);
• When you have given your consent (for example, by signing up for our mailing list), which you may revoke at any time;
• When required by law (such as retaining information about your purchases for tax purposes);
• When necessary to protect our legitimate interests (such as improving our services or complying with Etsy’s Seller Policy and Terms of Use).

3. Sharing of Personal Information

Customer information is important to our business, and we only share your personal data in the following cases:
• Etsy – as necessary to fulfill our obligations under Etsy’s Seller Policy and Terms of Use.
• Service Providers – we engage trusted third parties (such as delivery companies) to perform functions necessary to complete your order. We only share the data required for them to perform these services.
• Business Transfers – if we sell or restructure our business, we may disclose your information as part of that transaction, but only to the extent permitted by law.
• Legal Compliance – we may collect, use, retain, and share your information if required to do so by law or if we believe in good faith that it is necessary to:
• Respond to legal processes or governmental requests;
• Enforce our agreements, terms, and policies;
• Prevent, investigate, and address fraud and other illegal activities, security issues, or technical problems;
• Protect the rights, property, and safety of our customers or others.

4. Data Retention

We retain your personal data only as long as necessary to provide you with our services and as required by legal and tax obligations. Typically, we store this data for 4 years.

If you have any questions about this Privacy Policy or how we use your personal data, feel free to contact us.