Privacy Policy
Last updated: August 1, 2026
This Privacy Policy describes how Mahjong Bloom collects, uses, and shares personal information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.
This policy does not apply to the practices of Etsy or other third parties that I do not own or control. Please review Etsy’s own Privacy Policy for information about Etsy’s privacy practices.
Information I Collect
To fulfill your order, Etsy provides me with certain information that you have authorized Etsy to share, which may include:
Your name
Email address
Shipping and billing address
Telephone number when required by the delivery carrier
Order and transaction details
The products and variations you purchased
Information you provide through Etsy Messages
You may also provide additional information when contacting me about an order, delivery issue, return, replacement, or other request.
Payment information is processed by Etsy and its payment providers. I do not receive or store your complete payment-card details.
Why I Need Your Information and How I Use It
I collect, use, and share your information only when there is a valid reason to do so, including:
To process, produce, package, and deliver your order
To communicate with you about your purchase
To provide customer support
To handle cancellations, returns, replacements, refunds, and disputes
To comply with Etsy’s Seller Policy and Terms of Use
To prevent fraud, misuse, or security issues
To comply with tax, accounting, customs, legal, or regulatory obligations
To protect my legitimate business interests, provided those interests are not overridden by your rights
For marketing only when you have given clear consent, which you may withdraw at any time
I do not use buyer information obtained through Etsy to send unsolicited advertising or add buyers to mailing lists without permission.
Information Sharing and Disclosure
Your personal information is important, and I share it only when reasonably necessary to operate the shop and fulfill your order.
Etsy: I share information with Etsy as necessary to provide my services and comply with Etsy’s policies and terms.
Production and fulfillment partners: I work with trusted third-party partners who handle product manufacturing or sourcing, quality checks, packaging, order preparation, and direct shipping. I provide them only with the information needed to complete your order, such as your name, shipping address, telephone number, purchased product, and chosen variation.
Delivery providers: Information may be shared with postal services, couriers, freight providers, customs agents, and local delivery companies to arrange and complete delivery.
Professional service providers: Information may be shared with service providers supporting my business, such as accounting, technical, data-storage, or customer-service providers, only where necessary.
Legal compliance: I may collect, use, retain, or disclose information when reasonably necessary to comply with a legal obligation, court order, government request, customs requirement, tax rule, or legal claim; enforce my agreements and policies; investigate fraud or security issues; or protect the rights and safety of my customers or others.
Business transfers: If the shop is sold, merged, or transferred, customer information may be included in that transaction where permitted by law.
I do not sell buyer personal information for monetary compensation.
International Transfers
I am based in Israel, and my production, fulfillment, delivery, or technology providers may be located in other countries, including China, the United States, or other jurisdictions.
As a result, your information may be processed in a country with privacy and data-protection laws that differ from those in your country. Information is transferred only when necessary to provide the requested services and in accordance with applicable legal requirements.
Data Retention
I retain personal information only for as long as reasonably necessary to provide my services and operate the shop.
I generally retain order-related records for up to four years after the order is completed. Information may be kept for a longer period when required for tax, accounting, regulatory, dispute-resolution, fraud-prevention, or other legal purposes.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including:
Access: You may request access to and a copy of the personal information I hold about you.
Correction: You may ask me to correct inaccurate or incomplete information.
Deletion: You may request deletion of your personal information, unless I am legally required or permitted to retain it.
Restriction: You may ask me to restrict how certain information is processed.
Objection: You may object to certain processing based on legitimate interests.
Portability: In some circumstances, you may request a portable copy of information you provided.
Withdrawal of consent: Where processing is based on consent, you may withdraw that consent at any time.
Complaints: You may have the right to submit a complaint to your local data-protection authority.
For personal information held directly by Etsy, you may need to contact Etsy separately.
Security
I take reasonable steps to limit access to buyer information and share it only with parties that need it to provide the requested services. However, no online transmission or storage method can be guaranteed to be completely secure.
Changes to This Policy
I may update this Privacy Policy when my business practices, service providers, or legal obligations change. The updated version will be posted in the shop policies with a revised update date.