ShePrintzCustoms

Privacy Policy

Your privacy is important to us! This Privacy Policy explains how we collect, use, and protect your information when you purchase from our Etsy shop.

1. Information We Collect
To fulfill your order, you must provide certain information (which you authorized Etsy to provide to us), such as:

Your name

Email address

Postal address

Payment information (Etsy handles this securely; we never see your full card details)

Order details

You may also choose to provide us with additional personal information (for a custom order, for example) if you contact us directly.

2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:

To provide our services, such as processing your order, resolving disputes, or providing customer support

When you have given your affirmative consent (e.g., to receive marketing messages)

To comply with a legal obligation or court order

As necessary for our legitimate interests (e.g., to improve our services)

3. Information Sharing and Disclosure
We respect your privacy. We will only share your personal information:

With Etsy to comply with our obligations under the Etsy Seller Policy and Etsy Terms of Use

With service providers, such as delivery companies, only to the extent necessary to perform these services

If required by law or to respond to legal processes

4. Data Retention
We retain your information only as long as necessary to fulfill your order and comply with legal or tax obligations. Typically, we’ll keep your order data for up to 7 years.

5. Your Rights
If you reside in certain territories, including the EU, you have rights related to your personal information, such as:

The right to access and receive a copy of the personal information we hold

The right to change, restrict, or delete your information

The right to object to data processing in some cases

You can contact Etsy directly to exercise these rights, or message us if you have any questions.