StoryAndStoneStore

Story & Stone - Privacy Policy
Effective Date: March 3, 2026
Thank you for shopping with Story & Stone. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase from our Etsy store or otherwise interact with us.

1. Information We Collect
When you place an order or contact us, we may collect the following types of personal information:
Name and shipping address: used to fulfill and deliver your order.
Email address: used to send order confirmations, shipping updates, and respond to inquiries.
Payment information: processed securely through Etsy's payment system; we do not directly store your card or payment details.

2. How We Use Your Information
We use the information we collect solely for the following purposes:
To process and fulfill your orders.
To communicate with you about your purchase, including shipping confirmations and any issues with your order.
To respond to questions or customer service requests.
To comply with legal obligations.
Marketing communications: we may send you emails about new product launches, upcoming sales, abandoned cart reminders, and special discounts. You may opt out of marketing emails at any time by contacting us or clicking the unsubscribe link in any email.

3. How We Share Your Information
We do not sell, rent, or trade your personal information. We only share your data in the following limited circumstances:
Shipping carriers (e.g., USPS, UPS, FedEx): we share your name and shipping address with our delivery partners solely to fulfill your order.
Etsy: as our selling platform, Etsy processes and stores transaction data in accordance with their own Privacy Policy (etsy.com/legal/privacy).

4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records may be retained for tax and accounting purposes for up to 7 years.

5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access the personal data we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of your data, subject to any legal obligations we have to retain it.
The right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us directly through Etsy's messaging system.

6. Data Security
We take reasonable precautions to protect your personal information. All payment processing is handled securely through Etsy's platform, which uses industry-standard encryption. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking
Story & Stone does not directly use cookies or tracking technologies. However, Etsy's platform may collect browsing data and use cookies in accordance with their own policies. Please review Etsy's Privacy Policy for more information.

8. Children's Privacy
Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us through Etsy's messaging system on our store page:
Story & Stone Store on Etsy
etsy.com/shop/StoryAndStone

This Privacy Policy applies solely to Story & Stone's Etsy store operations and does not supersede Etsy's platform-level policies.