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Kupujący z Etsy w dniu 20 lis 2023
1 na 5 gwiazdekThis is a good product overall, however the item was not as advertised in the pictures. The seller suggested changes to what I really wanted in the store due to availability. The shipping was fast, but the packaging didn’t protect my purchase very well. The item came damaged for absence of protective padding inside. Customer service is great and really helpful. The seller was eager to help me fix the item I purchased. Sadly, I don’t have time to deal with this, so I bought a paperweight.
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Sprzedawca Moataz odpowiedział w dniu 21 lis 2023
Thank you for taking the time to share your feedback. I appreciate your valuable input and will use it to enhance my products and services. I'm delighted to hear that you were impressed with the product's quality and the exceptional customer service you received. I strive to provide a seamless experience for all my customers, and your satisfaction is my top priority. I'm currently working on upgrading my packaging materials to ensure that all items arrive in pristine condition. I sincerely apologize for any inconvenience you may have experienced due to the packaging issue. I understand that you may be busy right now, but we're here to help you whenever you have time.
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