BookishThreadsStore

At Bookish Threads, we take pride in creating unique, custom designs that are made to order for each of our customers. Due to the personalized nature of our products, we generally do not accept returns or exchanges. However, we stand by the quality of our products and want you to be completely satisfied with your purchase. If you receive an item that has a defect or an error (e.g., a manufacturing flaw or a deviation from your order specifications), please contact us within 30 days of receiving your order, and we will be happy to rectify the issue promptly. Your satisfaction is our top priority, and we appreciate your understanding that each order is specially tailored for you.

We understand that finding the perfect fit is important. That's why we provide detailed sizing information for each item directly within its description. To ensure a great fit, please read these sizing details carefully before making your purchase. If you have any questions about sizing or need further assistance, don't hesitate to contact us. We're here to help you select the perfect size!

Generally we would recommend; washing garments inside out, machine wash cold, tumble dry low, do not bleach, do not iron directly on design. However, to ensure that your items stay beautiful and last longer, we provide specific care instructions within the description of each item in our store. Please make sure to read these instructions carefully before washing or handling your purchases. Following these guidelines will help maintain the quality and longevity of your apparel. If you have any questions about care or need additional guidance, please feel free to contact us. We're always here to assist you!

We always strive to meet the diverse needs of our customers at Bookish Threads. However, we unfortunately do not offer gift wrapping or the option to include personal messages with orders at this time. This is due to our reliance on third-party print providers to produce and ship our custom items directly to you. We appreciate your understanding and are committed to ensuring that your items are delivered with the highest quality and care.

Yes, we are pleased to offer options for those interested in partnering with us or purchasing in bulk. If you're considering a larger order or would like to explore wholesale opportunities, please contact us directly. We would love to discuss how we can best meet your needs and provide you with the best possible value. We look forward to hearing from you and exploring potential partnerships!

We understand how disappointing it can be to face issues with your delivery. While Bookish Threads is not liable for lost or stolen packages once they have been confirmed as delivered by the shipping carrier, we are here to assist you in every possible way. If you suspect your package has been lost or stolen, please contact us as soon as possible. We will do our best to help you resolve the issue and provide guidance on the next steps you can take. Your satisfaction is important to us, and we'll work together to find a suitable solution.

Accuracy in providing your shipping address and order details is crucial for ensuring smooth delivery. Unfortunately, we cannot offer refunds if an order is sent to an incorrect address provided by the customer or if there are errors in the order details due to customer input. However, we understand that mistakes can happen, and we urge you to contact us immediately if you realize there is an error in your submitted information. While we cannot guarantee that we will be able to rectify the mistake once your order is in process, we will do our utmost to assist you in correcting the issue where possible. Your satisfaction is important to us, and we are here to help in any way we can.

Below is an estimated time, depending on where you are based.

USA - Within 2-5 business days
Canada - Within 4-10 business days
Western Europe - Within 5-15 business days
Australia/NZ - Within 5-15 business days
Rest of the World - Within 5-20 business days

Please bear in mind that this doesn't include processing times. We will always try our best to ensure a speedy processing and shipping time, however, if you need something urgently, it would be best to contact us directly to see if there are any other shipping options.