FullCycleStore

PRIVACY POLICY

This Privacy Policy describes how personal information is collected, used, and shared when you purchase from or contact this shop through Etsy.

For the purposes of UK data protection law, the shop owner is the data controller of your personal information.

1. Personal Information Collected

When you place an order or contact this shop through Etsy, Etsy provides certain information necessary to fulfil your order. This may include:

Full name

Email address

Billing and delivery address

Payment information (processed securely via Etsy Payments)

Details of the products ordered

Any personalisation details you provide

Additional information may be collected if you contact the shop directly via Etsy messages.

2. Legal Basis for Processing

Personal information is processed in accordance with the UK General Data Protection Regulation (UK GDPR) on the following lawful bases:

Contractual necessity – to fulfil your order, process payment, manufacture, and deliver goods.

Legal obligation – to comply with tax, accounting, and regulatory requirements (e.g., HMRC obligations).

Legitimate interests – to provide customer service, resolve disputes, and improve business operations, provided these interests are not overridden by your rights.

3. Use of Personal Information

Your personal information is used strictly for the following purposes:

Processing and fulfilling orders

Communicating with you regarding your purchase

Providing customer support

Complying with legal and tax obligations

Maintaining business records

Personal data is not used for unsolicited marketing and is never sold or rented to third parties.

4. Sharing of Personal Information

Personal information may be shared only where necessary and in the following circumstances:

Etsy – to comply with Etsy’s Seller Policy and enable the platform to provide its services.

Payment processors – such as Etsy Payments, to process transactions securely.

Delivery providers – to fulfil and ship your order.

Professional advisers or authorities – where required for legal, accounting, or regulatory compliance.

Personal information is shared only to the extent necessary for these purposes.

5. Data Retention

Personal information is retained only for as long as necessary to fulfil orders and comply with legal and tax obligations.

Under UK law, financial and transaction records may be retained for up to six (6) years for tax and accounting purposes.

6. International Data Transfers

As Etsy operates globally, your information may be processed outside the United Kingdom. Such transfers are carried out in accordance with applicable data protection laws and appropriate safeguards implemented by Etsy.

7. Your Rights

If you reside in the UK, EU, or certain other jurisdictions, you have rights under data protection law, including:

The right to access your personal data

The right to correct inaccurate information

The right to request deletion (where legally permissible)

The right to restrict or object to processing

The right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK

Requests relating to personal data should be made via Etsy messages.

8. Contact Information

For the purposes of UK data protection law, this shop is the data controller of your personal information.

If you have any questions or concerns, please contact the shop owner directly via Etsy messages.