Inkkora

At Inkora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you purchase an item from our shop, contact us, or otherwise use our services through Etsy.com or its related sites and services.

1. Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as:

Your name

Email address

Postal address

Payment information

Details of the product(s) you are ordering

You may also choose to provide us with additional personal information if you contact us directly.

2. Why We Need Your Information and How We Use It

We rely on several legal bases to collect, use, and share your information, including:

As needed to provide our services, such as fulfilling your order, resolving disputes, or providing customer support

When you have given your consent, which you may revoke at any time

To comply with legal and regulatory obligations, such as tax laws

3. Information Sharing and Disclosure

Your privacy is important to us. We only share your personal information for very limited reasons and in limited circumstances, such as:

Etsy: We share information with Etsy as necessary to provide you our services and comply with Etsy’s Seller Policy and Terms of Use.

Service providers: We engage trusted third parties (such as delivery companies) to perform functions and provide services to our shop. We share your personal information with these third parties, but only to the extent necessary to perform these services.

Legal compliance: We may collect, use, retain, and share your information if we believe it is reasonably necessary to: (a) respond to legal processes or government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud or other illegal activity; or (d) protect the rights, property, and safety of our customers or others.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. For example, we may keep it for legal and tax obligations. We generally retain your data for up to 4 years.

5. Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, your personal information may be transferred to a jurisdiction with different data protection and government surveillance laws than those in your country.

6. Your Rights (GDPR)

If you reside in certain territories, including the EU, you have rights in relation to your personal information:

Access: You may have the right to access and receive a copy of the personal information we hold about you.

Change, restrict, delete: You may have the right to change, restrict our use of, or delete your personal information (except where required by law).

Object: You can object to our processing of your information for legitimate interests.

Complain: If you wish to raise a concern about our use of your information, you may contact your local data protection authority.