About MapleCutStudio
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
Custom and personalized orders
Yes, feel free to send us a message
Gift wrapping and packaging
No gift wrapping available
Can I send the mug directly as a gift?
Yes. You can ship directly to the recipient by entering their address at checkout. Pricing information is never included in the parcel.
Do you accept custom design requests?
If you have an idea for a personalised item or would like a variation of one of our existing designs, feel free to send us a message. We are always happy to see if we can help.
Wholesale availability
Do you offer bulk or team orders?
If you are ordering for a sports team, club, workplace or event, feel free to send us a message. We are happy to help with larger orders and personalization where possible.
What if my order is delayed or lost in the post?
Once your order has been dispatched, delivery is handled by the postal service. If your order has not arrived within the expected timeframe, please contact us and we will help resolve the issue.