TheStudioHM

At Studio HM, we value your privacy and are committed to protecting your personal information. This privacy policy explains what information we collect, how we use it, and your rights as a customer.

1. Information We Collect
When you interact with our shop, we may collect:
Order information: Name, email address, shipping address, phone number, and payment details (processed securely via Etsy).
Account information: If you create an Etsy account or subscribe to our newsletter, we may collect your username and email.
Communication: Messages you send to us regarding questions, custom orders, or customer service.

2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you about your purchase, shipping updates, or custom requests.
Respond to questions or provide customer support.
Comply with legal requirements, including taxes and financial reporting.

3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties for marketing purposes. Your information may be shared:
With Etsy, for payment processing, order fulfillment, and platform compliance.
With trusted service providers who help us run our business (e.g., shipping carriers), as needed to complete your order.

4. Data Retention
We retain your personal information only as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce agreements.

5. Security
We take reasonable precautions to protect your information. All payment processing is handled securely by Etsy, and sensitive information is encrypted.

6. Your Rights
You can:
Access or update your personal information via your Etsy account.
Request deletion of your personal data by contacting us directly.
Opt out of marketing communications at any time.

7. Updates to This Policy
We may update this privacy policy from time to time. Updates will be posted here, with the revised date.

If you have any questions or concerns about your privacy, please contact us via Etsy messaging.

Effective Date: November 3, 2025