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Reviews
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Etsy buyer on Aug 2, 2026
5 out of 5 starsAs always, Etsy is such a great place to go for those bits and pieces for crafters. Thanks so much.
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Charis on Jan 6, 2026
5 out of 5 starsThe customer service was great at communicating shipping times as I needed it to arrive by a certain date!
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Etsy buyer on Dec 12, 2025
5 out of 5 starsI am new to sewing lingerie. This is far better than I expected. It is beautiful, nice sheen to it. Thank you, I will definitely be ordering more from your shop. ❤
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About back2beads
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 3 hours of purchase
More information
Frequently asked questions
Payment and Taxes
Thank you for shopping at Back2Beads! If you have any questions, please send me a message using Etsy Convos.
I ship within 2 business days (Monday-Friday, excluding statutory holidays) after cleared payment. GST/HST will apply to Canadian residents and will be automatically added by Etsy at checkout.
Customers outside of Canada may have to pay extra customs duties and taxes upon delivery of your order. Any fees or taxes associated with the import of products into your country are the buyer's responsibility.
Shipping Info
Orders are shipped via Canada Post. Please note that Canada Post does not process mail on Saturdays, Sundays, or statutory holidays.
**For Canadian addresses: most orders are shipped via Canada Post lettermail, which usually take 2-10 business days for delivery. Lettermail shipping does not include tracking numbers.
**For US addresses: orders are shipped via Canada Post Tracked Packet, which provides a tracking number. This usually takes 6-12 business days. Canada Post ships the package across the border and the USPS will deliver it to your address.
If you'd like a tracking number or need express shipping, please contact me before purchasing and I will provide a shipping quote. Buyer is responsible for paying for shipping upgrades.
Damaged and Lost Orders
I will re-send or refund an order if items are damaged during shipping. The buyer needs to provide photos clearly showing the damaged item(s) and packaging material (bubble mailer or cardboard box). Please contact me within 5 business days if your item arrives damaged.
Canada Post is very reliable, and most orders arrive within the estimated shipping time for your country. Occasionally, shipping delays can occur due to severe weather, customs clearance, mail processing issues, and other factors. Packages are not considered lost until 20 calendar days (Canada) or 40 calendar days (USA + other countries) after shipment. If you believe your order is lost, please contact me and we will work out a solution.