For physical items, gift wrapping is available. We will add a gift bag or wrapping to your order.

We carry embroidery blanks (stuffed animals) that are available for wholesale purchase. They are also used for sublimation. Please contact us for wholesale orders.

Our main focus is Machine Embroidery Designs that you can purchase as a template or personalized. We also digitize new designs and graphics from scratch.

Products we offer:
1. Machine embroidery designs
2. Custom digitizing
3. Wall art (framed pictures) embroidered for you. We have designs for all occasions: weddings, birthdays, baby shower, etc.

Personalized designs are made with our existing graphics and personalized with your text, names, dates, etc. Imagine a wedding picture frame with personalized dates and names and with our existing graphics of wedding bands or a couple.

Custom artwork is a new design, new graphics, either re-designed or created from scratch for you. It can also include your personalization such as names and dates, etc, but doesn't have to.

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Dgitized designs will be emailed to you within a few hours.
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For physical items, our processing time is 1-3 business days. This is the time we need to create, digitize, design or redesign, and embroider or paint your custom artwork. It could be as soon as 1 day or as long as 3 days depending on the complexity of work.

To speed up the processing time, we kindly ask you to be on top of your emails and messages to coordinate any custom design questions and details with us.

After that, your order ships out immediately from MagicSpool to you.

Typically, our customers get their orders within 4-7 days in Canada and 8-9 days in the US, but this always depends on the shipping company.

To speed up the processing time, we kindly ask you to be on top of your emails and messages to coordinate any design questions and details with us.

This way, there's a possibility for us to work out all the details quicker and to ship your order sooner.

For urgent requests, please message us and let us know that you need your order faster. We will create an expedited shipping label for you at an extra cost.