All orders are sent via Standard International Registered Mail using the services of Bulgarian posts. Please note that the delivery time of the purchased items could be up to 10-14 days after you place the order for the European countries and up to 20-25 days for overseas shipping. Normally the shipping time to Europe is 6-8 days and overseas 10-20 days. Usually we process the orders the day after you pay for your purchase.
As we deliver our products outside Bulgaria and the EU, the delivery may be subject to import duties and taxes. These are determined when the items reach their final destination. You, the customer are responsible for any import duties incurred on your own purchases. We have no prior warning on whether these charges may be incurred or what value they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Please note that for items you order through our Website you are considered the importer and must comply with all laws and regulations of the country in which the items are to be delivered. Please note that cross-border deliveries sometimes are subject to opening and inspection by customs authorities. We cannot guarantee that your goods will arrive in the same condition that they were dispatched if they are subject to inspection.

The shipping fees displayed for an additional item are only valid if the additional item is of the same type.

For example: If you buy a bag and the shipping fee is 12 EUR and the shipping fee for an additional item is 10 EUR it will only be valid if the additional item is a bag. It will not be valid if your additional item is for example a rug.

We recommend you to contact us if you would like to purchase more than one item from our shop in order to sort out the shipping fees according to your order and make sure you will have the best price for your delivery.

We have made every effort to display the colours, specifications, dimensions and descriptions of our items as accurately as possible. The colours you see will depend on the resolution of your monitor. We cannot guarantee that your monitor's display of any colour will always reflect accurately the colour of the item delivered.

Privacy

We will only use your shipping and billing address, and contact information

- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)