Since we all have different types of hands and fingers and sometimes get fluctuate, we highly recommend measuring your size a few different times before deciding on your final size.
IF THE BUYER CHOOSES WRONG SIZE THERE IS A RE-CAST FEE ON ANY RING THAT CAN NOT BE RE-SIZED (eternity rings, wide bands, textured rings, etc). Also please notice: that a wide ring usually might fit tighter on your finger so you can order the slightly larger size.

For any particular resizing case there may be exceptions and we recommend consultation with our specialist.

-Jewelry with gems: please educate yourself about your desired stones. Some stones have characteristics you need to consider before you go ahead with your order.
Find out how your desired stone will react to excessive sun, chemicals, showering, and labor-intensive activities, and then make your decision.
-Once per year or better once per 6 months you'll need to inspect your rings (gold is a soft metal and with everyday wear, it might get damaged, which may cause stone loss, metal breaks, etc.).
-Silver jewelry with rhodium cover and gold plating: in a while silver rings might get tarnished even with a gold cover. You can clean it with steam at your local jewelry repair. DON'T try to clean it with any hard brushes, you might damage covering.

-Domestic shipping is free for USPS First Class or Priority Mail
-Domestic shipping goes with Signature Confirmation.
-International packages are shipped according to the shipping method selected by customers.
-International Shipping- Import Tax:
Please note that International purchase is subject to local CUSTOM TAX, which is payable by the customer. OOZA Jewelry is not responsible for any additional taxes or duties associated with international deliveries.
-Please be aware that OOZA Jewelry is not liable for lost shipments when delivery tracking indicates that it has been delivered. OOZA Jewelry is not responsible for the delay in delivery due to the customer being unavailable.

Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
We take 10% re-stock fee for returned items.
The original shipping cost is NOT refundable. Items must be returned in original, unworn condition with no damage or alteration. Jewelry with personalization cannot be returned. Jewelry that has been resized or altered in any way cannot be returned. PLEASE CONTACT US BEFORE MAKING A RETURN. Items must be shipped with full value insurance (if uninsured Items are lost or stolen in the Mail we're not responsible for the replacement of your jewelry), tracking and require signature on delivery. Buyer pays for return shipping.
Ordering the wrong size may result in extra fees if the ring needs to be sent back because of it.

YOU WILL HAVE 12 HOURS TO CANCEL WITHOUT A FEE*** Cancelling an item after this time will result in a 10% re-stock fee. You will have 12 hours to cancel with no fee.

You'll have 1 month to check your pieces, please contact me if something happen.
14K gold and above kind of soft metals, so some minor scratches might appear in a while, but it's normal.

Please note! Gold and gemstones are materials that have constant fluctuating prices. Due to the nature of their market, prices are subject to change without notice.

For custom orders visit our website:
oozajewelry.com

The “K” stands for karat, which represents the percentage of pure gold in the metal alloy. Because pure gold is very malleable, jewelers mix it with other alloys to make it more durable and harder. Needless to say, 24k gold is rarely used in jewelry because it's too soft.
Purity: The higher the karat number, the higher percentage of pure gold exists in the jewelry. 10K = 41.7% 14K = 58.5% 18K = 75%
Cost: The higher the karat, the higher the cost. Price is based on the percentage of pure gold.
Color: Because pure gold is naturally yellow, the more yellow the item will be.