I am happy to discuss options for custom variations on anything you see in my shop. Unfortunately, I usually cannot work with customers's own stones/gold and cannot take on commissions for entirely new designs.

There can be slight variations in ring sizing due to discrepancies in sizing tools/methods and ring widths and silhouettes. I recommend going to at least two different jewelry stores to be sized, preferably in the ring style/width you plan to purchase. I can convert foreign sizes into US sizes upon request.

I do offer free re-sizing on most rings, provided the customer pays the shipping charge both ways. Some rings (eternity bands, custom engraved bands, heat-senstive stone rings, etc.) can only be re-sized/re-made for a fee.

Most jewelry is safe for daily wear and various low-impact activities. However, it is best to keep your items from coming in contact with chemicals, detergents, chlorine, saltwater, etc. Some stones (like opal, drusy and turquoise) are more delicate and require extra caution. You can keep your silver and gold jewelry shiny with a polishing cloth. Vermeil items should be gently cleaned with mild soap and water only.

All jewelry comes packaged in a jewelry box embossed with my Sweet Olive Jewelry logo. I will package multiple items in the same box unless you request individual boxes. I offer gift wrapping for a small added fee. Please let me know if your order is going directly to the gift recipient and I will include a gift receipt only.

Besides resizing/exchanging, I can offer refunds on items that are not custom or personalized. However, items with free shipping will be refunded MINUS the actual shipping charge (less than $5 for First Class Mail). For items over $200, I reserve the option to charge a 10% restocking fee.