Hoobs Heirloom Premium Cotton Batting

Form (please copy and email to us via Etsy Messages):

To: SewProCrafts

I/We hereby give notice that I/We cancel my/our contract of sale of the following goods,

Ordered on / Received on:
Name of consumer(s):
Address of consumer(s):
Reason for cancellation (optional):
Date:

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Right to Cancel (Right of Withdrawal)Under the UK Consumer Contracts Regulations, buyers located in the UK and the European Union have the right to cancel their purchase within 14 days of receiving their goods.Cancellation Period: You have 14 days from the day you receive your order to notify us that you wish to cancel.How to Cancel: Please contact us via Etsy Messages or use the Model Cancellation Form provided in our shop FAQs.Returning the Items: You must send the items back to our UK address within 14 days of notifying us of your cancellation.Return Shipping Costs: The buyer is responsible for paying the return shipping costs unless the item is faulty or not as described. We highly recommend using a tracked shipping service.Refunds: We will issue a refund within 14 days of receiving the returned goods, or receiving proof that the goods have been sent back. The refund will include the standard outward shipping cost. If you chose an upgraded shipping method, only the standard shipping rate will be refunded.Exemptions from Cancellation RightsYou cannot cancel or return your order if it falls into one of the following categories:Custom or Personalised Orders: Items made to your specific specifications, measurements, or personalised with names/text.Hygiene-Sensitive Items: Sealed items that are not suitable for return due to health protection or hygiene reasons (e.g., earrings, face masks) if they have been unsealed after delivery.Digital Content: Instant digital downloads, provided you gave express consent to begin the download immediately and acknowledged that your right to cancel would be lost.