All dresses can be hand washed preferably in cold water (86F)
and I also suggest hang to dry.

I have heard of new washers that have very gentle/timed wash cycles.
If you own a new model, check the manual for more details.

Do not bleach or iron trims, patterns and sequins.

For wrinkles, it is better to use a steamer, starting from the lowest setting,
gradually increasing the heat until desired results are noticed.

If you have any questions, send me a message.

I offer gift wrapping, just choose that option when you place your order at checkout and please send me a message to let me know.

Your full satisfaction is our goal and
we are entering a more civilized social media age
where customers and sellers are developing healthy bonds
through the online shopping experience.

Along those lines,
if there is a problem with your order,
we understand it is a reason to be angry and frustrated,
However,
all we ask is that instead of posting a negative review out of impulse,
kindly give us the opportunity to look into it and come up with a solution,
as you may see it reflected on current customers reviews and my shop's Star Sellerrating.

Please,
If you have any questions or there is any problem with your order
send me a message and I will be glad to do whatever I can for your full satisfaction.

Guaranteed !

All the masks and dresses are shipped from Florida, USA.

I don't have the capability to make all the dresses I sell in my shop, but I do design and customize some dresses. I use a production partner in China for most of the dresses and all of the 100% pure cotton dresses are made by me. I make all the personalization of the gift bags using a Circuit machine and professional heat press.

Unless an item arrives defective,
we do not accept returns,
only size exchanges,
for which there is a $10 flat fee for re-processing and shipping the exchange item.

Please send me a message for further instructions on how to proceed with a size exchange or a defective item.

As stated in our Privacy Policies,...
By making a purchase from my shop, you agree to opt-in to our email list, which may be used EXCLUSIVELY for special order follow up and for all future marketing campaigns of PrincessTwirl related items, ONLY.
However, if you do not wish to be included on our email list, simple add a note on the order or message me anytime, and you will be removed from it.

For further questions or concerns, send me a message and I will reply within 24 hours

I am not responsible for any lost packages by USPS, once a tracking number is provided.

For this reason and to avoid unpleasant surprises, you may ask me to add USPS Insurance on your entire order for a fee.

The insurance cost will depend on the total order value, but it is 100% guaranteed and its paid to USPS directly.
I do not profit from it.

I only use it because USPS' staff is well know to lose packages randomly and I cannot offer a replacement on these.