Our pottery is microwave safe, oven safe* (to 400°) and dishwasher safe. Hand washing is always recommended.

Please take care to avoid exposing the pottery to radical temperature changes, which can cause THERMAL SHOCK and could make the piece crack or break. Example, avoid putting a cold dish into a hot pre-heated oven or a hot dish onto a cold surface or into the sink. We recommend setting hot pottery on a rack or onto potholders or pads when it’s pulled from the oven.

➤ The bottom of the pottery is unglazed. They may scratch a high gloss or delicate surface, therefore it is recommended to use them with placemats or a tablecloth.

Due to my volume of orders and the time involved I am not accepting custom orders.

Most of our pottery is MADE TO ORDER and takes 6-8 weeks to make (depending on the order it can take longer).

• PLEASE DISREGARD THE 'IN STOCK' NUMBER - This is just the amount of orders we are willing to accept for each listing.

• Check the processing time on the item you want to purchase. I do my best to keep this updated.

• The estimated shipping time is listed on your order receipt.

• We always send a message letting you know when your order has been shipped.

• Due to the nature of ceramics there can be a delay. If this happens we will send you a message and let you know.

If you need your item sooner please contact me, BEFORE PLACING YOUR ORDER, and I will let you know if I can make it happen.

We are not accepting wholesale orders at this time.

Every item is carefully and thoughtfully packaged so it can arrive to you safely. Most small items are wrapped in an eco friendly wrapping and a pretty string.

➤ Getting your pottery safely delivered is our #1 priority! For larger items we package in boxes within boxes and add lots of padding. If there is any damage your item will be replaced.

➤ We try to use recycled materials as much as possible to reduce costs and to help the environment.

➤ We are more than happy to include a gift note with your package. Please let us know what you want your note to say in the message box at checkout.

* Because your receipts are available electronically, we do not include them with your purchase.

Due to the amount of orders that we receive we cannot accept rush orders.

I have been limiting the amount of items that are available for purchase so I don’t get to many orders at once. If an item is sold out you can sign up for a restock request and you will be emailed when I can take orders for that item again. I usually re-list on Mondays.

TO SIGN UP FOR WAITLIST - Click on any of these links: ‘Email me when they’re back’, ‘Waitlist Available’ or ‘See item details’. A new window will open then click ‘Let me know when it’s back’ or something along these lines.

Most smaller items come carefully packaged in Back Bay Pottery Signature gift wrap & a pretty string.

Getting your pottery safely delivered is our #1 priority! For larger items we package in boxes within boxes and add lots of padding. If there is any damage your item will be replaced.

➤ We try to use recycled materials as much as possible to reduce costs and to help the environment.

Yes all our pottery is food safe, lead and cadmium free.

Please be aware that there are color variations with every computer monitor and the color may look different in person than the color you see on your screen. Contact me for color samples.

The translucent glazes, mainly Spicy Mustard, Emerald Green, Hyacinth and Deep Sea Blue, have a crackle effect. It is a characteristic of the glaze. It crackles most when it goes through its first wash. It will not affect it use or ability to hold liquid. This is do to the expansion and contraction that occurs with temperature changes.