Send us a direct message with any enquiries.

We ship orders to the UK and all other countries except the USA using Royal Mail. This is an untracked service unless an upgrade is purchased at checkout.

All orders to the USA are shipped using USPS and these will be dispatched every Friday. Please bare this in mind when viewing estimated dispatch and delivery days as they will not take this into account.

We do not offer a gift wrapping service, however we can offer gift notes in your orders should you select this option.

We pack and ship all orders using recycled or repurposed materials.

We permit changes to your order within 12 hours of your purchase.

Orders that are shipped using Royal Mail or Royal Mail international standard are not tracked which is why the tracking is unavailable despite Etsy providing a tracking number.

For United States orders, there will be two tracking numbers provided once shipped.

The first tracking number (UPS) is for the status of the package on its way to our distribution centre in North Carolina.

The second tracking number is the status of the package from the distribution centre on its way to you (this normally gets updated 1-2 days after reaching NC).