Once we receive your return package, we notify you of the refund status after inspecting the item. (Unless the item condition is in a clean and unworn condition, refund and exchange will not be processed and the item will be discarded.)
We initiate a refund to your original method of payment. You will receive the credit within the period, depending on your card issuer’s policies.

* Shipping costs are non-refundable.

Once items are shipped to the shipping carrier, we are not responsible for lost, or stolen packages. Secure your package with insurance by choosing a priority or express shipping option.

We understand that it could be frustrating if you don't receive your order on time. It may take 1-2 more business days for delivery since shipping carriers sometimes update their status before the actual delivery date. If you still haven't received your package, please contact the shipping carrier with the tracking number of your order. They can help you find the package or re-deliver it. (Providing your phone number will make international deliveries easier)

• U.S. Shipping: https://www.usps.com/help/contact-us.htm
• Rest of countries: Message us for more information

We don't custom orders or sizes for any product.