IF YOU ARE PURCHASING FROM OUTSIDE THE US, some countries charge an import tax for some international purchases (this tax may be collected by the shipping company prior to delivery). If you are concerned that your government might tax you for your purchase then please inquire with your government's customs office prior to purchase. Check the shipping tracking number on line in case a delivery attempt has been made, or a Customs duty is due, as items returned to us if the postal service can't reach you, or refused items, will be reshipped at buyer's expense, or given a store credit; no refund for returned shipments.

• IF YOU ARE PURCHASING FUR FROM OUTSIDE THE US, before buying a vintage fur garment internationally (outside the US), please be certain you are legally allowed to import the fur type into your country, as buyers are liable for the cost of a refused or confiscated shipment. If a fur garment is returned to us for this reason, the associated cost will be deducted and the balance given as a store credit. If the item is confiscated by your government then no refund or store credit will be offered.

The US and most countries can return for exchange or store credit. Contact us within 3 days of original delivery, send back to airmail shipper within 7 days of original delivery, please email us for return address. If we allow a return after 7 days, a 3%/day rental fee will be deducted from credit until item reaches us. Original and return shipping is paid by buyer, shipping we cover will be deducted from exchange credit. Returns must be labeled as such as any customs or shipping fee incurred by us will be deducted from exchange credit. Exchange credits are not applicable to existing layaway and can not be used on other discounted or Sale items. Layaways returns or repeat returns will incur a 20 fee. No purchase is eligible for cash refund.

TheFrockDotCom is governed by US law. Should Etsy require US sellers to abide by EU regulations, our standard window for notification of intent to return will extend to 14 days, all other EU requirements will apply. Buyer pays return airmail shipping within 14 days of notice of intent to return, and will receive a refund for any item returned in original condition; deductions made for items showing use or damage. If we must refund original shipping, we would of course no longer be able to accept future orders from that buyer at any of our shops. Alternately, any buyer who pays their own shipping costs and opts to return for an exchange, as allowed by our standard return policy, is welcome to continue to shop with us.

Layaway is available with a 20% deposit, and 20% monthly unless other arrangements have been made; please contact us to arrange. Late payments may be charged 5% of purchase price monthly, though we will send you a payment reminder beforehand. Any payment more than 2 weeks past due may be cancelled and monies paid forfeited, though we will send a payment reminder beforehand. Item purchased with layaway can be exchanged, though a 10% (of original order) exchange fee will apply to layaway exchanges only.