All orders are made to order, so please keep in mind that shipping times are separate from processing times. Even if shipping is suppose to only take 1-3 days, I still have to make the order before it can be shipped out. This is reflected in the "processing time" when placing the order.

Due to postal delays caused by COVID-19, your order may be stuck at the post office for longer than expected. I can assure you that if I could go down to the post office and load your order onto the truck myself, I would. We're all in this mess together, bear with me.

Most clothing items have a size guide in the description or as one of the images. Due to the nature of fabric expanding and shrinking due to countless potential externalities such as temperature, stretching, and shrinking in washing - the measurements on the size guide should be presumed to have around 2 inches in variation in either direction.

Don't worry, stickers are always shipped separately because whenever they're shipped together, there's like a 50% chance of them arriving bent.

Probably! Send me a message, I'm always happy to attempt custom designs!

Sure, no problem. However, the cost of shipping is generally higher than my profit margin - so please pay for the new shipping label fee here:

https://www.etsy.com/listing/873778938/new-shipping-label-fee

Some of my designs have been permanently moved to my website at https://spacedoglaika.com/

Don't worry, prices are not any different there.

If you select the "express" or "overnight" option in shipping, it will make your order reach you as fast as possible. Keep in mind, no matter how fast I get your order together, I can't control the speed of the post office and I'm not liable for the postal delays.

It's very important that you message me as soon as possible! For the best chance of success of recovering your package, please contact me with 2 weeks of estimated delivery date. After 2 weeks, it becomes much more difficult for me to recover your order! Regardless, I'll talk to the post office and see what I can do.

I process a whole lot of orders each day, and unfortunately mistakes happen sometimes. I've had mistakes ranging from accidentally sending the wrong size; all the way to accidentally printing the thumbnail of a design instead of the actual file, resulting in a horrible resolution.

Don't worry, I'll send you a correct one at no expense to you any time I make a mistake.

Depending on your location, you may see an option to select a shipping upgrade. An upgrade to "express" shipping will include a faster shipping label, as well as prioritizing your order's production/printing for made-to-order items.