Yes we do!
We run specials and have exclusive offers for our newsletter subscribers.

Send us a convo with your email address and we will add you to the list. There is a discount even for signing up!

Yes, we understand. For large orders the shipping calculator and the total is sometimes incorrect and too high. Sadly it penalizes larger orders and multiples.

We usually upgrade to faster shipping when possible and always refund your over shipping paid. If you would rather have the overages refunded than shipping upgraded, just send us a convo before your order ships and we will take care.

We ship items daily Mon - Fri, excluding holidays.

Items are shipped in the order received, and due to high volume may take 2-4 days to process, excluding weekends. If you need the order rushed please upgrade shipping at checkout as we ship those first. Priority and Express orders must be received by 12 PM PST to be processed within the next business day.

Please be advised that USPS has changed Express to 1-2 days guaranteed, so we cannot promise it will arrive next day. For urgent orders contact us or use Fedex Shipping options.

The following are approximate delivery times once order is processed

First Class Mail Domestic 2-4 Days
Priority Domestic 1-3 Days
Express Domestic 1-2 Days

We stock a huge volume of most items in our shop. Message us for wholesale pricing details (usually for orders over $300).

We have direct manufacturing capabilities and can help you with any of your jewelry needs with quick turnaround time. We constantly work with clients on design, development and large scale productions of their creations.

For wholesale/ custom orders the final price would be as discussed prior to placing the order. No ongoing promotions/ coupons may be applied to these orders. Due to Etsy checkout limitations, we are unable to restrict coupons from being applied to custom order reserved listings. If we notice a coupon is applied at checkout, we reserve the right to hold the order until the difference is settled.

All International orders are shipped via FedEx unless specifically requested otherwise. Please contact us if you prefer a different carrier service and we would do the best we can to accommodate to your request.

In the event that the cost for shipping international order is higher than the actual shipping paid, we will contact you requesting to pay any difference in amount. We reserve the right to hold the order until the difference is paid or cancel the order if no communication is received from the buyer within 24 - 48 hrs.

Free shipping promotional offers do not apply to international orders.

International Shipping time
First-class 1-2 weeks depending on Country
Priority 1-2 weeks
Express 7-10 days
FedEx 5-7 days

Please shop with confidence. Satisfaction is guaranteed. If you are unhappy for any reason please contact us within 7 days and return the item. We will issue a full refund minus shipping, no questions asked.

All cut chain sales are final.

All custom made orders are final.

Cut bead strands may not be returned or exchanged

We also have a few listings for "AS IS" those are reduced to lowest prices, and final sales.

If you would like to exchange an item, that is not damaged we will issue a refund and ask you to purchase the item again as we cannot be responsible for return shipping.

Returns for one-of-a-kind items are subject to a 10% restocking fee. We reserve the right to charge 10% restocking on any returns.

We gladly accept returns within 30 days of the date of delivery. Please be advised that return shipping is the buyer’s responsibility.

Yes, we like it too! Our San Francisco Bay Area warehouse is open for wholesale clients. For more information please contact us.