Bare Natural Soap Co. Ships Orders Mondays, Wednesdays, & Fridays.

HOLIDAY PROCESSING TIME: Rush orders are NOT available during our peak months of Oct-Dec - please allow 3-5 business days before your order ships. We are working on getting orders out ASAP.

Once an order has shipped, all sales are final.
Bare Natural Soap Co. reserves the right to cancel any unshipped orders.

Damaged Items: If your item arrive damaged, please capture photo documentation of the damage and contact the USPS and Bare Natural Soap Co. immediately. Bare Natural Soap Co. will file a claim on your behalf but will need proof and documentation from you to file the claim.

Shipments marked as “delivered” by the USPS but claimed to be “undelivered” by the customer are not the responsibility of Bare Natural Soap Co. Such claims will not result in refunds or replacements. If you believe your package is missing, please contact your local USPS office as they are best equipped to locate your package.

Theft:
Mail theft is a crime and should be reported to the proper authorities. Bare Natural Soap Co. is not responsible for theft and will not provide replacement packages.

Some products melt at 86 degrees Fahrenheit. If it is warmer than that where you live, the product may melt during shipping. It is still ok to use if it melts, but the Shea butter can go grainy and the whipped texture will be lost. The only way to return a melted butter to its whipped texture is to re-whip it. Take a stick blender and whip the mixture for a few minutes to add stiffness and volume.
We do our best to ensure our products get to you in perfect condition!

*****Bare Natural Soap Co. will not be responsible for reimbursement if product melts during shipment. *****

All refunds will be determined on a case-by-case basis. Refunds will not be issued or accepted as a result of personal opinions or preferences regarding fragrance. We do our best to describe the fragrances based on the descriptions provided by the manufacturers. Fragrance is a matter of personal preference and will vary from person to person.
Product Returns:
We do not accept returns under any circumstances due to sanitary reasons. Once an order is shipped, all sales are final.

Once an order has been shipped, your package is no longer under the control of Bare Natural Soap Co. Delays in transit are always possible. In some cases, USPS may not keep up with in-transit scans. Please keep in mind Bare Natural Soap Co. has the same tracking information you have. If your order is delayed, please be patient. This does not mean your order is lost. In transit delays are out of the control of Bare Natural Soap Co. Refunds will not be issued for delayed packages.

If any product causes irritation, discontinue use immediately and consult a physician. With any new product it is always best to spot test 24-hours prior to application. Bare Natural Soap Co. is not responsible for adverse reactions to our product. It is the customer's responsibility to skin-test for sensitivities prior to use. For a skin test apply a small amount of product to the inner forearm. After 24 hours if there is no adverse reaction product may be applied as usual.

Wholesale orders send inquire to: info@barenaturalsoapco.com
We are working on adding wholesale to our website- coming soon! Currently you can purchase our products through Faire & Abound.