★ Shoe size may vary depending on your foot shape and width. If you are not sure about your size, or you are exactly on the limit of two sizes, consult us. We would like to help you choose the right size.

Full sizes only

If you are not sure about your size, or you are exactly on the limit of two sizes, consult us. We would like to help you choose the right size

** If you are unsure of your size, please contact me so I can assist you.

★ More Wedding shoes:

https://www.etsy.com/listing/751419113/bridal-block-heel-wedding-shoes-strappy?ref=shop_home_active_3&pro=1&frs=1

https://www.etsy.com/listing/746075967/wedding-shoes-wedding-shoes-for-bride?ref=shop_home_feat_1&pro=1&frs=1

https://www.etsy.com/listing/726297040/wedding-shoes-bridal-wedge-bridal-heel?ref=shop_home_active_1&pro=1&frs=1


PROCESSING TIME & SHIPPING

• Production time is 1-2 weeks
The number of days of production may change due to the volume of workload. Please check my banner for my approximate hours.
• Shipping time is arrive within
1-3 business days in Europe
3-4 business days in USA, CANADA
6-10 business days usually elsewhere.

SHIPPING via DHL EXPRESS WORLDWIDE:
( Your phone number is required by DHL )

ORDER CANCELLATIONS:
We gladly accept cancellations within 24 hours of ordering.

SHOP POLICIES

EXCHANGES
In case you are interested in an exchange, you should return them to us and as soon as we receive them we will send you the new couple.
I would like to inform you that they should be sent by registered letter and give us the tracking code.
The package must be sent within 7 working days from the date of the return request.
You will also be responsible for the return and exchange of the shipment.
*** Customized items do not qualify for exchanges.

• Keep in mind that any taxes or customs duties are the buyer's responsibility. Unfortunately, we have no control over these charges, as customs policies vary from country to country.

FOR VIOLENT EXCHANGES
Due to the congestion of the postal system there are serious delays and we do not know how long this process will take
To enable the exchange to proceed quickly, you could place a new order for the correct color or size and return the shoes you have (in the same way as described in the refund)
Once your package is received, we will process a refund.

In case of refund for free shipping, you will be charged with the shipping costs we paid for the shipping of your order (as this money was used to ship your item)
Note that the buyer is responsible for the shipping cost of the refund, customs fees as they will be deducted from your refund amount.

*** While we understand that shoes should be tested, we advise you to try shoes in the area of ​​the carpet and with a clean foot. We will ONLY accept the returned product for exchange in original clean condition and accompanied by the original invoice and the labels MUST be attached (WITHOUT EXCEPTION).

Your phone number is required by DHL, so be sure to add it in the personalization box.

As customs regulations vary from country to country, customs duties are the sole responsibility of the buyer.

RETURNS
*** I gladly accept returns but NOT on sandals and shoes that are made to order and LARGE sizes, 42.43

*** While we understand that shoes should be tested, we advise you to try shoes in the area of ​​the carpet and with a clean foot. We will ONLY accept the returned product for exchange in original net condition and accompanied by the original invoice MUST be attached (WITHOUT EXCEPTION).

*** In case of refund for free shipping, you will be charged with the shipping costs we paid for the shipping of your order (as this money was used to ship your item and does not enter our store)
Note that the buyer is responsible for the return shipping cost, customs fees, as they will be deducted from your refund amount

*** The customer must pay for the shipment of the returned product.

CUSTOMS
Some countries may charge customs fees and buyers are responsible for paying those fees that you may have to pay in your own country.

* If the recipient refuses to pay taxes and duties, the items will be returned to us and the order will be returned without the return shipping costs and the initial shipping costs as well as all customs clearance costs that will arise upon return to Greece
Or it will become abandoned in your country

There is no refund for lost packages.
The buyer is responsible for any additional charges.
The buyer is responsible for receiving the shipment and the buyer will pay for the shipment if he does not receive the shipment for any reason and will be returned.

★ If there are problems with your order, please contact me first via Etsy and I will try to fix the problem.


Customer service is very important to me :)
Thank you!
Penny