What should I do if my package is lost, delayed, damaged, stolen, or marked delivered but not received?

Once USPS accepts your order, they are responsible for handling & delivery. If delayed, missing, stolen, or marked delivered but not received, please monitor your tracking & contact your local post office first. USPS may be able to locate the package or assist with a claim. For eligible shipments, USPS allows claims for lost or damaged packages; filing timeframes vary by service: usps.com/help/claims.htm If your order arrives damaged, contact Modern Magix immediately with photos of the damaged item, box, label, & packaging. Please retain all packaging until the issue is resolved. Modern Magix is not responsible for packages lost, stolen, or misdelivered after USPS accepts them.

Custom and personalized orders

Yes! Modern Magix works with retailers, subscription boxes, and other businesses interested in carrying our products. Wholesale, custom products, and exclusive scents or designs are available on a case-by-case basis. For inquiries, email Cedar at cedar@modernmagix.com with what you're looking for, desired quantity, and timeline. Custom orders may require minimum quantities and additional production time. Custom candles have additional limitations because fragrance/color combinations require wick testing. Please contact me before ordering to discuss what's possible.

Do you ship internationally?

Yes! Modern Magix ships internationally when USPS service is available for your destination. International shipping can be significantly more expensive due to postage rates, distance, package size, and customs requirements. I charge only what USPS charges me, I do not add additional international shipping fees. Customers are responsible for any customs duties, taxes, or import fees charged by their country. International delivery times can also vary significantly and are outside my control once the package enters the postal system.

What materials are used in your soy candles, and do you use essential oils?

Our soy candles, and wax melts are made with vegan, soy-based wax. They are scented with fragrance oils selected from suppliers that provide ingredient and safety information. Some fragrance formulations may contain essential oils, but our candles are not made with 100% pure essential oils. Our candles use lead-free cotton wicks. Soy candles are topped with dried herbs and botanicals unless otherwise specified. Larger soy candles include gemstones. Wax melts and tealights do not contain gemstones.

What materials are used in your beeswax candles?

Our beeswax candles are made from 100% USA-sourced beeswax from ethical suppliers and use 100% cotton wicks. They have a naturally occurring, subtle honey-like scent and contain no added fragrance oils. Our Intention Chime Candles contain ground herbs rolled into the candle. Because beeswax is an animal-derived material, these candles are not vegan.

What are your incense cones made from, and how do I burn them?

Our incense cones are made with charcoal powder produced from acacia wood and leaves, along with fragrance and binding ingredients. To burn a cone, place it on a heat-safe holder away from flammable materials. Hold a flame to the tip until it is visibly glowing, then gently blow out the flame. The cone should continue to smolder. Burn incense in a well-ventilated area and never leave it unattended. If a cone repeatedly will not stay lit, contact me with your order information so I can help troubleshoot.

Why does my candle look different from the photos?

Modern Magix candles are handmade in small batches, so slight variations in color, texture, herb placement, gemstones, and finish are normal. Soy wax may also develop frosting, which can appear as a cloudy or crystalline coating. This is a natural characteristic of soy wax and does not affect how your candle burns. Because each candle is individually poured and finished by hand, yours may not look exactly like the one pictured. Handmade variation is part of what makes each candle unique!

Are Modern Magix products vegan and cruelty-free?

Most Modern Magix products are vegan, but our beeswax candles are not. Our beeswax is sourced from ethical USA suppliers. We do not test our products on animals. Product listings identify beeswax or other animal-derived materials when applicable. If you have a specific ingredient concern, please contact me before purchasing. I'll be happy to help with available product information, but ingredient formulations can vary by product.

Are your candles and incense safe to use around pets?

Candles and incense should always be used with care around pets. Never leave a burning candle or incense unattended, and keep them well out of reach of animals who could knock them over, touch hot wax, or otherwise disturb them. Pets can have individual sensitivities to fragrance and smoke. If your pet has respiratory issues, fragrance sensitivities, or reacts poorly to scented products, consult your veterinarian before using candles or incense around them. When in doubt, extinguish the flame and prioritize your pet's safety.

For the first burn, allow the wax to melt nearly to the edges of the container to help prevent tunneling. Trim the wick to about 1/4 inch before each burn, and never burn a candle unattended or near flammable materials. Keep candles away from drafts, children, and pets. Do not move a candle while the wax is hot, and discontinue use when about 1/2 inch of wax remains in a container candle. Herbs, botanicals, and gemstones are decorative additions; keep the wick clear of excess material while burning. Follow any additional care instructions included with your order.

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Peace Spell Candles: Herb Infused Beeswax Tapers (Two Pack)

Name: Peace Spell Candles: Herb Infused Beeswax Tapers (Two Pack)
Brand: ModernMagix
SKU: 1099278035
Price: 8.00 USD
Availability: InStock
Rating: 5.0 (4 reviews)

Low in stock, only 3 left

Price:$8.00

ModernMagix

Arrives soon! Get it by Oct 31-Nov 5 if you order today

Returns & exchanges accepted

Quantity

You can only make an offer when buying a single item

Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

Highlights

Made by ModernMagix
Materials: Wax type: Beeswax
Gift wrapping available
See details

Peace Spell Candles (two pack) Beeswax tapers hand-rolled with a blend of herbs.
About 4 inches tall, and 1/2 - 3/4 inch wide -- varies due to handmade nature.
100% natural. Beeswax is ethically harvested in the USA.

***
Created to settle the mind and the environment. Use by itself or in combination with other peace-seeking rituals and spellwork. Burn whenever you require an aura of peace.

These hand-rolled beeswax candles are intentionally crafted with a hand-ground blend of herbs corresponding to peace.

These beeswax candles have a natural delicate honey fragrance with no other fragrances added. Please note that these chime candles may vary slightly in size due to their handcrafted nature - their irregularity gives them a nice rustic charm and personality. The diameter ranges between 1/2 - 3/4 inch (1.27 - 1.905 cm).

***

BURN INSTRUCTIONS:

Burn on a heat-resistant surface away from drafts, children, pets, or anything flammable. For best results, burn in a candle holder designed for chime or taper candles. Herbs may cause the candle to burn unpredictably, especially towards the end. WATCH CAREFULLY and do not leave unattended.

NOTE ON SHIPPING:

If you order multiple items, sometimes Etsy does not calculate shipping accurately. Not to worry! I will refund you the difference in shipping cost after I process your order. Alternatively, you can message me your order and mailing address and I will calculate the cost of shipping manually.

Order today to get by Oct 31-Nov 5
Returns & exchanges accepted within 30 days
Cost to ship: $5.72
Ships from: Lewiston, ME

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