Processing time varies depending on the item. Please view the individual listing for the processing time. If your order contains items with different processing times, your order will ship out based on the item with the LONGEST processing time. If you would like items with faster processing times to ship out earlier, please place separate orders.

Once you order is marked as "shipped", it is in the possession of USPS within 24 hours. My local USPS receives a high volume of packages and so it can take a few days for USPS to update the status from "Pre-transit" to "In Transit", even though your package is already on its way. Shipping time varies based on location.
Potential shipping delays may sometimes occur that are not in my control. If I have fulfilled you order properly within the processing time, I cannot be responsible for delays caused by the shipping carrier.

Some of the items in my shop are directly manufactured, packaged, and shipped by Printful instead of me. These items follow Printful's processing and shipping policies, and are labeled as Printful items in the descript

I do NOT accept cancellations or returns unless there is a problem with the item or with the fulfillment of your order. If there is an issue with your order, please message me on Etsy within 12 days from delivery.

If your order arrives damaged or defected, please message me on Etsy within 12 days from the time of delivery in order to receive a replacement. Photo proof is required

If your order is lost in transit, please message me on Etsy within 12 days from the estimated delivery date.

Please make sure to double check that your address is correct when placing your order! Buyers are responsible for delayed, returned, or lost orders as a result of an incorrectly entered address. If the item is returned to me, there may be re-shipping costs to accommodate a change of address. If you need to change or update your address, please message me on Etsy before your order has been shipped out and I can change the address for you.

While I regularly disinfect my workspace, all items (except for Printful items) are stored and packaged in a home with a cat and may be exposed to cat fur, cat dander, etc.

My crochet plushies are NOT recommended for young children or pets! Safety eyes may become loose and can pose as choking hazards. Please keep plushies out of reach from young children or pets to protect them and your plushies.

While I regularly disinfect my workspace, all items (except for Printful items) are stored and packaged in a home with a cat and may be exposed to cat fur, cat dander, etc.

All plushies and orders may be shown on my social media or website. However, if I do include your name or story, I will ask for your permission first. The exception is 1. you specifically already asked for your order to be filmed, in which that request will be considered as permission and 2. I may feature the "optional note" you left for me on your order but will not include your name or any other identifying information about you without your expressed permission. Not all plushies or orders will be recorded for social media.